Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.
With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.
Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare
Cons: No fixed prices (talk to them for a quote)
☝ Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.
- Optical Express Laser Eye Surgery Review
- Prices
- Treatments
- The Verdict
- Surgeon Reviews
- 1,806 Patient Reviews
1. Optical Express Laser Eye Surgery Review
I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle
Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.
Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.
With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.
Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.
Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:
Optical Express Rating Overall | Clinic Rating | Cost Rating | Surgeon Rating | Treatments Rating |
---|---|---|---|---|
(4.6 out of 5) | (4.5 out of 5) | (4.8 out of 5) | (4.5 out of 5) | (4.7 out of 5) |
CQC Rating: Good
- Treating people with respect and involving them in their care
- Providing care, treatment and support that meets people’s needs
- Caring for people’s safely and protecting them from harm
- Staffing
- Quality and suitability of management
2. Optical Express Laser Eye Surgery Cost
True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner
(4.8 out of 5)
Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.
Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.
There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.
Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.
Here are the prices of some of Optical Express’ popular lens and laser surgery options:
Eye Surgery Procedure | Price (per eye) | Finance Options (per month) |
---|---|---|
LASEK | From £595 | £49.50 (10 months on 0% APR, £100 deposit) |
LASIK | From £1,195 | £42.02 (for 18 months on 11.5% APR, £500 deposit) |
LASEK (with iDesign) | From £1,495 | £41.69 (for 24 months on 11.5% APR, £500 deposit) |
LASIK (with iDesign) | From £1,495 | £46.35 (for 24 months on 11.5% APR, £500 deposit) |
Monofocal lens surgery | From £1,995 | £48.89 (for 36 months on 11.5% APR, £500 deposit) |
Multifocal lens surgery | From £3,195 | £47.39 (for 72 months on 11.5% APR, £500 deposit) |
Phakic IOL | From £3,395 | £47.39 (for 72 months on 11.5% APR, £500 deposit) |
YAG | From £595 | N/A |
☛ Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.
3. Laser Eye Surgery Treatments
Fantastic! I am so pleased I has the treatment – playing sports is so much easier! All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon
(4.7 out of 5)
Laser Eye Surgery
Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).
In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.
Lens Replacement
Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.
An eye consultant can help you decide which surgery best suits your needs:
- Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
- Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
- YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.
Cataract Surgery
Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.
Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.
Aftercare
Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.
Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.
Safety Record
All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.
99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.
Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.
4. The Verdict
I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson
(4.6 out of 5)
Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:
- Best eye surgery in London
- Best eye surgery in Scotland
- Best eye surgery in Manchester
- Best eye surgery in Bristol
But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.
Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:
- Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
- Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
- Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)
☛ Click here to find the best clinic near you, and receive a tailored quote.
5. Optical Express Surgeons
Mr Mehul Damani
MBBS, MS, DOMS, DNB, FRCS
Mr Luca Antico
MD
Mr Manek Patel
MD, RCOph
Mr Dimitri Kazakos
MD, MRCOphth
Dr Mohammed Shabbar Kazmi
MBBS, FRCS(Opth)
Mr Jonathan Carr
MD MA(Cantab) FRCOphth
Doctor Jan Venter
MD
Mr Khalid Khan
MBBS FRCS FRCOphth
Mr Jacobus Pauw
MBChB MMedOphth FCSOphth
Mr Sanjay Mantry
FRCOphth FRCS FRCS
Mr Andre Oberholster
MBChb MMedOphth
Mr Stefan Klopper
MBChB FCS
Mr Waseem Aziz
MB ChB FRCS
Mr Alex George
FRCOphth, FRCS MS, DOMS, DNB
6. Optical Express Reviews
Teresa Milford
I had lasik done on 2 April at the Maxivision clinic in London and have been very pleased with the results. The procedure itself was not painful at all (the sedative is a good idea!), I only experienced some stinging in my eyes during the evening after the surgery - the following day was fine. Maxivision staff are very helpful and answer any questions you may have. Have just had my one week check up and was reassured to be told everything is fine. Up until then I was worried that something could have gone wrong but now I am feeling more relaxed about it. I wish Maxivision had a local clinic where I could get my check ups done on the Isle of Wight as the travelling is a pain (and expensive) but I guess you can't have everthing. Good luck to anyone thinking of going to Maxivision. If I am typical of their patients you won't have any complaints.
Fiona Connell
I had lasik on Thursday 10th April in Manchester with Mr Aziz. I was long sighted with some astigmatism. Before the surgery, I was using monovision contact lenses so that I could see both into the distance and read. My lenses were +5 and + 3.5.... so you'll realise that my eyesight wasn't too good! Today is Monday 14th and I am sitting at my friend's computer - no glasses - and my 1 week check up is days away! Apparently when you are long sighted, your vision improves for up to a couple of weeks - can't imagine it could get any better than this. Delighted? Ecstatic! I was concerned about having the surgery, as I have been 'reading round it' for almost a year and read about both good and bad results, the complications etc. Deciding whether to take the risk or not is a very personal decision, but I have to say, that having made the decision to go ahead, I was so impressed by the professionalism of all of the Maxivision staff, both pre and post op, that I am posting this comment as a way of saying thankyou for a job well done. I know I have been one of the lucky ones and I am truly grateful for the wonderful gift of being able to see clearly for the first time in as long as I can remember (very much over 21!). Thanks too to Mr Khan for the quick turn around when I arrived for my 1 day check-up, too early.....I was in Debenhams shopping when it opened at 9.30! Thanks....Fiona
Andrew Loveday
Its now almost 6 months since i had the op. My eyes are perfect, can see everything i could with aided vision! its amazing how many people now i have had the op and were scepitcal to start with are now considering or having the op themselves. I cannot thank maixvision enough. one small point and i dont wish to piss too many people off but if your in no rush to have the op, make some enquiries with maxivision, get on there mailing list and see what offers they come up with over a period of time. Last december i had both eyes operated on for less than £1000 total. i believe they do regular offers in quiet periods (summer and particularly close to christmas). best wishes to anyone having the op and if anyone wants to ask my advise please email me as i was reassured by others from this site before my op.
Jo
I have had a brochure from Maxivision for some time now and heard they had been taken over. I called to find out what was going on, but was pleasantly surprised to find that it has basically made them part of a much larger company. I live in Glasgow and instead of having to travel to Manchester, which was my main concern, I can have the surgery in Glasgow. It was my freind who originally recommended me and she is still having aftercare treatment. Although she has had to move location for her aftercare the eye clinic she has visited is superb and the aftercare fantastic. She was concerned at first about moving to a different optician but has found everything to be superb.
Lee
I too have just visited an eye clinic for my aftercare but can't conmplain. Their facilities are excellent and although I have had to travel a little further I felt totally at ease with the Optician I saw. I can imagine some people being upset if it is alot further, but I think it is worth it. I think the fact I can see perfectly without my contacts is the best feeling I have had. A few extra miles for aftercare, which isn't that often is worth it for not wearing contacts anymore.
May
Had my surgery on Friday 16 May 2003 at the Shaftesbury avenue branch. My prescription in my right eye (the one I had done) was -5.25 before surgery and +0.25 after my third check up on Thursday 22 May 2003. I am very pleased with the results and the staff and surgeon were very attentive. The waiting time is very long though and you have to be prepared to be there for at least half a day! This is to ensure that they check all the equipment thoroughly before each patient. A word of warning though, if you prescriptions are very different in each eye and you are going to do both eyes at some stage, but not together on the same day, be aware that you may experience double vision, which I was not warned about - but this is no fault of the Eye Clinic. I have now booked to have my other eye done in June.
Rebecca
I had my Lasik treatment in April in London. The surgeon and nurses were very professional and personal. They ensured I was 'comfortable' each step of the way. I was offered the choice of taking the valium tablet before hand which I did; consequently, I was relaxed during the operation but able to concentrate so that I hardly moved my eyes. The surgeon said it went very well. (During the op it is best for you and the surgeon if you relax, don't be too nervous and don't move your eyes!) Strangely, I found the smell from the laser (though quite normal) the most disconcerting. My eyes were not so sore or red afterwards but I believe that just depends on the individual; I was lucky. Now, I am doing well. My eyes are great. I trusted the surgeon and I did everything I was told to do. I could see straight away but mostly kept my eyes closed. My eyes have got better as time goes and I also go for the regular post-op check-ups. I still don't rub my eyes and I make sure I don't get dust in them. I am glad I had this treatment and believe it was money well spent. However I also know I didn't have to have it done - it was not for health reasons. I took the risk and, for me it paid off. I hope what I have written will help those who are thinking of having it done...and good luck. My criticism would be that although the surgeon and nurses were excellent, the people that manned the help lines, receptionists and counsellors could do with Alot more training. For me, they seemed the least helpful when I wanted my questions answered and their lack of professionalism did not inspire confidence in me at all. I almost decided not to go ahead with it because of this - because in a way, it reflects (unfairly) on the whole clinic, including the surgeon and nurses. Most of the time, they seemed too busy to give any personal attention and that made me feel uncared for. And this was the case even after my op. I also did not appreciate or find amusing the insensitive 'bring your blind dog with you' remark by someone on the help line. Your eyes are the only ones you've got and for someone In the 'business' making blind jokes before one is going in for an eye operation is really not on. I hope this information will help improve the kind of service provided.
Lou
Had my eyes done - finally but that delay due to the Maxivision fiasco not Eye Clinic - Fri 30th May. Yesterday had my wk check up - am 20/20 with potential to be better (eyes seeing 3 lines below 20/20 but at moment not firm focusing). My old vision was 5.75 and 6 shortsighted so very happy. Surgery was strange but not painful and I did not need relaxant as sooo releived to finally get there to have them done - third time lucky.Afterwards eyes watered like crazy and was light sensitive - take sunglasses/cap to shield eyes but not tiny glasses as they need to go over your eyeshields but no pain or grittyness once anesthic drops wore off. Went to sleep as advised and vision much improved and by next day seeing similar to what I do now a week later. Kept sunglasses on inside and out for Saturday/Sunday and Monday - Monday was because I went back to work and have to work a lot with computers and the glare made my eyes feel a little stressed not due to light sensitivity. The sunglasses seem to have aided my vision settling a lot - well that's what a good pair of Oakleys do for you. Only problems is slight halos at night but nothing too bad and acceptable and my right eye slightly dryer than left but as I did the drops as recommended - the Refresh drops hrly for first wk - nothing I can't cope with and only as dry as my eyes got after wearing contacts for a day. The service from Eye clinic exeptional and will recommend to everyone interested in surgery. They recognise you when you go for checkups as well so very personal service which makes you feel even more secure with entrusting your eyes to them. Will update when had the mth checkup
Deb
Had my enhancement on 30 May at Manchester and it was a lot more pleasurable than first time because i took the valium and felt far more relaxed. Staff were as lovely and caring as ever during the actual procedure which didnt take long as i only had the left eye done. Went for 1 week check up today and it is doing fine. The right eye enhancement will have to be done in a month as there is a slight prescription there, and it is below the legal driving limit. The only moan I have is having to travel from Liverpool to Manchester 3 times in the last week but The Eye Clinic are now training up staff for the Liverpool clinic which will be much easier for me to get too. Eye been slightly dry but nothing too severe. Looking forward to getting other eye done and having perfect vision. Good luck to anyone due to have lasik. x
Lou
Forgot to say my treatment was through Southampton branch. I have emailed Michelle directly but happy to answer any queries on them as very impressed by the service