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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

12 Mar 2003

I had my assessment for Lasik treatment carried out at Laservision in Harley Street on the 28th Feb 2003, and after a long afternoon of extensive tests I was informed that I would be suitable for Lasik surgery. Although understandably apprehensive regarding surgery, I booked treatment for the following Monday 3rd March 2003 with Mr. Keith Williams who has treated many celebrities successfully. The surgery went well on the Monday morning, and I have nothing but praise for Mr. Keith Williams expertise & professional manner, as well as the staff. Within 20mins of the surgery, I could tell that the operation had gone well, and by the next day, following the check up, Mr Williams advised that I had better than 20/20 in both eyes after only 24hrs. Words cannot express how wonderful it is to be able to see after 30yrs, free from contacts & spectacles. I would highly recommend LaserVision in Harley St, with Mr. Keith Williams, he is the best. If any one would like to contact me to discuss, or if I can help anyone out there with advice please call me on Tel 07960 923719. If you are thinking of having this treatment, go to the best there is, and there is none better than Mr. Keith Williams.

16 Mar 2003

Had my surgery on Friday 14th March at the Manchester Clinic with Dr Aziz. Staff during the surgery are excellent. Explain exactly what is happening & make you feel very relaxed about the procedure. Felt terrible on journey home. It was a very bright sunny day & even though I had on sunglasses I couldn't open my eyes fully. No one had explained this side effect to me & it was quite scary. After using the eye drops at home & sleeping for a couple of hours I woke to almost perfect vision! I was quite emotional after wearing glasses/contact lenses for over 15 years to be able to see. Had 1 day check up & my eyesight is already above the legal driving limit & should hopefully keep improving. Apart from a tiny scratch on each eye, which should have healed by my 1 week check, no problems at all. It really is the most amazing feeling to be able to see unaided. I keep 'feeling' for my glasses & they're not there! I would recommend it to anyone.

24 Mar 2003

Nearly two months gone now since I had the procedure done, I must say again, that after 47yrs of wearing glasses, and I'm now 52, I can see great, I feel great, lifes a joy. I apologise for my previous comment in Feb I marked only * I ment *****+++++

24 Mar 2003

I had -1.75 on both eyes and a slight astimatism on one of them. After intense research on the web and in particular on this site I chose LASEK by David O'Brart. LASEK combines most of the advantages of LASIK (less danger of reflections at night through an uneven surface, less pain and quicker recovery) without its higher risk level (the flap that is being lifted up in the LASIK process only heals on the side and can become loose even after years!). David O'Brart is probably the best eye surgeon in the UK with experience in laser eye surgery since 1990 and is one of the pioneers of the LASEK method. He does everything himself including the initial consultation (I recommend to go first to one of the other clinics which offer a free consultation, as Mr O'Brart charges £ 100 for this in addition to the £ 900 per eye). I had my surgery one month ago and my vision is now perfect, without nighttime reflections or any other problems. The first two days were slightly painful, so not unbareable and I was very lightsensitive for about one week (wearing sunglasses even indoors helped me a lot). I reached already driving standard after one week and went back to work after 10 days. The first couple of days at work were rather tough so, as my job means staring full time at a PC screen, which was very tiering. All together I can highly recommend David O'Brart and LASEK. I believe it is worth it to pay the higher price than going to one of the big chain clinics, where you haven't got a clue who is going to operate you and might have had just a weeks training!

27 Mar 2003

I've just been to a consultation and was pleased that they told me I couldn't have it. A less risk-conscious company would have allowed me to pay the money and have it regardless, but they said that my eyesight wasn't bad enough (it's +2.25 long sighted) for my age (28). Apparently I've got better than 20/20 vision without my glasses anyway. I was also impressed with the staff and procedures they used for a first consultation.

27 Mar 2003

Really impressed!!! I had LASIK 2 days ago at Shaftesbury Ave with Clive Mortimer. I give him & the Eye Clinic 5 stars!! Not only is he a professor at the forefront of this field but as a surgeon he had a very lovely, calming character which instils in you a lot of confidence in him, and in yourself as a LASIK candidate. He really puts you at ease!!! I remember him saying pre-surgery that with my low precription (-2.75, -3.00) he expects to get it right the first time...and he did. And by getting it right it means getting the best cut (the flap), the speed and ease of manually moving the flap away, irrigation, carefully replacing the flap, as well as the actual lasering. From beginning to end Clive did this with absolute precision. The actual process was amazingly quick. Not at all what I expected. Believe me, I am one of the most squeamish people you could come across. I was really nervous, but with the help of the sedative tablet (Valium) they gave me beforehand & the confidence boosting assistant who held my hand & patted my shoulder through the most difficult parts, it really was not that bad! Honestly you don't feel a thing (well, I didn't) I didn't even feel the clamp (he must have put a lot of local anaesthetic in - good thing really). The sedative working, I was pretty chilled during the whole procedure. For those who are worried about the flap forming bit, don't worry because by the time they put the ring on your eye (non-painless), thereafter everything goes milky and you are not aware of when they form the flap at all, or even what they are doing to your eye. 2 counts of ten, a few more eye drops, then an bandage goes on & onto the next eye. Immediately after surgery you can actually see around you, albeit a bit hazy. I had no teary eyes, or redness. I put that down to the surgeon's expertise. Clive then checked my eyesight & immediately confirmed I had 20/15 vision (better than 20/20), infact almost verging on 20/10 although it will probably settle at 20/15 because immediately after surgery your corneas swell up, magnifying your sight giving you super vision (so to speak) but eventually will settle to be slightly less. They send you home armed with plenty of eye lubricant drops (generous 6 pack) plus anti-inflammatory & steroid drops to heal and sleeping tabs. I went in for a checkup today because I was a bit concerned about the haze in my left eye and the fact that I had a scratchy eye all yesterday and whilst I slept. It turned out that I had a stray eye-lash in my eye all this time! This may seem superficial, but it left my left eye really sore & hazy. I called up Eye Clinic help line & they suggested that I come in to see the optician to check up. Dye was put in my eye to check if I had any scratches. No scratches. The flap was not disturbed and healing nicely. The soreness was from dryness than anything else, which they might issue me with a gel type eye drop which offers more lubrication than the normal refresh drops. Oh, and my eyesight is still 20/10 in right eye & 20/15 in left!! The aftercare here is firstclass. And before I forget Amy, the consultant at Cheapside (where I had inital consultation 2 weeks before) was very helpful and non-pushy, already putting me at ease for the surgery. I totally recommend the Eye Clinic & most definitely Prof. Clive Mortimer! It's been the second day and I now see things in the distance from my window that I never knew existed! Artificial light halo's do exist but no worse than halo's I experienced with astigmatism (for those of you who have astig, you know what I mean). I can now read words from a distant poster, or on moving cars which I never noticed before. Laser has given me better vision than I had with contact lenses or glasses. These I've thrown away now! Sure I might need the frames again when I'm 45 (for reading) but hell, that's a good 2 decades away. So my advice to anyone considering this is to have laser done as soon as you can so that you can enjoy the freedom for longer!

08 Apr 2003

I had LASIK surgery on 26.3.03 at Newcastle Eye Clinic & am extremely impressed with the result. The surgeon was Rodney Eve. The only negative comment pre surgery is that after having an initial appointment for 10.30am I was called & asked to go in for 8.30am with an operation time of around 9.15am, I was actually operated on at 11.00am. I was really nervous on the morning of the operation but I was given 2 valium to calm me down. The nurse that was assigned to me for the operation was lovely, she held my hand all the way through the procedure. The procedure was completely painless & over really quickly, I wasn't even aware at what point the flap was cut, the laser was on for 16 seconds then it was on to my other eye, straight after the operation Rodney Eve checked my eyes & said everything had gone really well. My eyes were slightly burning (which is natural) but I went straight to sleep as soon as I got home after taking another valium & I slept for 5 hours, when I woke up it had gone. I took another valium at 9.00pm. At my check up the following morning I had 100% perfect vision in my right eye & over 80% in the left eye. I have been back for my week check up & both eyes are now 100%. My eyes are very dry after the operation so I have to put in the comfort drops every hour, I asked for another box of comfort drops but was told that they only give out 4 boxes after the operation and anymore I would have to pay £3.99 for (they did however give me a further 2 boxes), the LASIK leaflet does state that all aftercare is free & my LASIK advisor also said that all drops were free, so I am a bit disappointed now to be told I will have to buy more drops especially when I could be using them for anything up to a year. On the whole though I wouldn't hesitate to recommend Rodney Eve & LASIK eye surgery.

09 Apr 2003

Had LASEK surgery at London Clinic on Nov 6th 2002, and when I had my last check-up (at 3 months), I was discharged !!!!!!!!!!!!!!!!!!!!!! My vision is excellent. I can read bottom line of chart unaided, with each eye. I was -5 in right eye and -4.75 in left eye (plus astigmatism in both). I only had discomfort really for first 4 days (back to work after a week). Several weeks afterwards, my right eye became very dry, and I just changed eye drops which did the trick. Now all is well - no halos, starbursts, blurred vision - NOTHING ! The staff were great (everyone, from optician who initially checked me, the councillor, and the staff and Surgeon in London - Dr S Boytha - hope I've spelt her name correctly!) I'm taking my friend this week-end for LASEK surgery too !! I'll keep you posted as to how she gets on.

11 Apr 2003

I had to cancel surgery due to personal reasons, but I found the accounts department very freindly and had a very quick response to my request for a refund. I had paid in full (£1790) and the money was back in my account in less than 7 days from cancelling my appointment. I will be going ahead with surgery later this year and will re book with Maxivision. I went to the Manchester Surgery Centre for my consultation and was amazed you could even watch surgery!

11 Apr 2003

My friend told me to go for surgery as it completly changed his life. I was so excited about being about being able to play golf and see where I was hitting the ball! I went to Maxivision and was suitable (luckily as I had my heart set on it) and booked for treatment in Manchester. I was so impressed with the surgery centre. Unfortunately I have had to put off my plans for a while, but if anyone is unsure, just go along for a consultation and I am sure you will change your mind. I will be re booking later this year and can not wait. PS I have had a full refund with no problems at all.


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