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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

15 Aug 2007

I had Epi-Lasek at Optimax in Peterborough in June, My surgeon was Dr Masilimani. I started with a prescription of L -3.25 R-3.50 with slight astigmatism in the right eye. The whole process was very easy and simple, the clinic was clean and comfortable with nice loos and plenty of magazines to read while you wait. The actual surgery was very quick, the most uncomfortable thing about it was the clamp they put on to hold your eyelid open as this was very tight and felt uncomfortable, the actual surgery is painless and you can see everything happening. I asked the doctor in the consultation if he would explain what was happening during the surgery to put me at ease but when it got round to it i had to ask during the surgery what was going on which made me a little anxious. The next 24hrs are probably worth sleeping through as they were a bit annoying, not painful as such but the constant eye watering and grittyness is very uncomfortable so best take the sleeping pills and have a good kip! Over the next few days my eyes got a lot better i could watch tv after 4 days and go outside without sunglasses after 7 days. The end results are worth it, it took several weeks for my eyes to get to driving standard (don't expect miracles in a few days! think of your eyes like a wound it'll take a few weeks for the surface to heal and your vision to clear) but ever day they appear to be a little sharper and i do not need glasses anymore which was my objective. The fact i paid £895 for both eyes is a bargain not to have to wear glasses or lenses again!

13 Aug 2007
No Rating

On spec, I made an appointment with Optical Express Shaftesbury Ave to see if I could get eye surgery done. On the day, I phoned to say I was running a little late. I was told they had no record of my appointment. After making another appointment later that day, I was tested, and yes I could have it done but it would have to be Wavefront Lasik with femtosecond for £3200. At the time I said ok and filled in the credit forms. Top tip for you optical express - don't have your salespeople (as you don't do the intial tests with surgeons) gloat about having booked such an expensive op in front of the customer! 3 of them were loudly boasting about it as one of them was quite knew to the job (shown by his making of mistakes with the equipment). Is this the sort of place to trust your vision? I phoned the next day to cancel and once they stopped hanging up the phone when they tried to transfer me, and managed how to spell that rare name "Stephen" told me it was cancelled. They did try to lie and say they were the cheapest - they are not: I went to Optimax and had I had the same procedure would haved saved hundreds anyway. The surgeon at Optimax said there was no need for wavefront too, saving more money. Total at Optimax: £2090. OPtical Express are just a bunch of car salespeople - don't trust them

07 Aug 2007

Can't praise the Glasgow clinic and Dr. Anwar well enough. I am about 7 weeks after Epi-lasek. The first 4 days you want to stay in bed and sleep just take your painkillers every 4 hours. After the lenses are taken our on the 4th day you will see a great improvement everytime you wake up. Driving standard after 7-10 days. I have used Co-codamol and Dromadol for pain which worked great. I chose Epi-lasek because I had the time on my hands and really didn't want the flap on my eye that never heals after Lasik! So I opted for more pain and longer recovery (epi-lasek)as opposed to Quick recovery but permanent flap on your eye and so more risk (Lasik). That's why for those that are below 5 dpt I would recommend to get Epi-lasek done. Lasik however is worth it for those who can't have epi-lasek done. My eyes were -3.50 and -2.25 with slight astigmatism on left eye. 6 weeks later they are one line passed 20:20 with my right eye slightly weaker. I have already taken my vision for granted so I haven't even noticed any more improvement, but there was significantly more improvement since my last check-up. I am very pleased and except of occasional grittiness I have no any problems. I can recommend Optimax to everyone who is still hesitating. I went to Optical Express and they would charge me £1490, for the same operation. My sister-in-law has to go there for re-treatment after she had lasik done there about 3 months ago. Thanks to the ebay option in Optimax more people can get this done in more than reasonable price. There's appointments that would otherwise be wasted so Optimax opted for giving it away in a discount price. Thank you Optimax and God for my new eyes!!

05 Aug 2007

I had Lasik Wavefront Intralase at Newcastle on 24 July 2007. I was -2.00 in each eye beforehand. The biggest surprise I had was when the nurse showed me all the bottles of eye-drops I needed to take - there were more than I was expecting - but actually they're not too bad: The eye-drops I had to use were Exocin (antibiotic) 4 times a day for a week and FML (Flourometholone (Anti-inflammatory)) 6 times a day for a week and then 4 times a day for three weeks. I also got Refresh ‘artificial tears’ to use for dry eyes whenever necessary (always first thing in the morning, but otherwise not very often). All of the drops are clear, watery low-concentration drops - not stinging or sticky - they're about as easy as eye-drops can get. I'd never used eye-drops before so it took a day or two to get used to them (to stop flinching everytime I put them in!), but after that they've been fine. I think it’s definitely worth buying some cotton-wool pads before the operation and having a bottle of sterilised (boiled then cooled) water ready at home - it's the only way to clean your eyes for the first few days and it's nice to have it all ready to use straightaway. The operation itself was pretty easy - not pleasant (apart from when the laser's working - it's pretty cool then) but not so bad really (just uncomfortable and exciting/scary (a little bit of both if you know what I mean) – but really nothing to worry about). Afterwards I kept my eyes closed as much as possible for that night and the whole of the next day. I went back to work two days after the operation – it wasn’t easy working on a computer all day but it was do-able. I was just really tired at the end of the day. On the third day I worked all day and went out to the movies on the night – my eyes felt as good as normal all day long. Drove home at night - lights looked like they do on a misty night (you know that pretty halo/glow effect?). It’s less prominent now and gradually improving but even at first it didn’t make driving difficult at all. A week and a half on and I’m really appreciating how incredible it is to have perfect sight again! (20/20 as tested one week after the operation). The question of which clinic to go to seemed to be the hardest decision I had to make. I researched plenty beforehand – and I eventually came to the conclusion that pretty much everywhere that offers laser surgery is a professional, accurate, careful place. Optimax won on price and proximity – but I’m sure I’d have been as happy anywhere. Although having said that the staff at Newcastle were all really friendly and their waiting room/reception is a plush, relaxing place. Which is nice! :-) I bought through e-bay - although I have to admit that it did take a while before I could come to terms with the idea of discounted surgery! I had to make absolutely sure that it was no different from the non-discounted kind (It isn't). So that’s it I guess – a couple more weeks of eye-drops and then I’ll be done! It’s amazing how easy and quick it all is! What an extraordinary and wonderful thing to have done!

03 Aug 2007

I had lasik treatment to both eyes on Monday 23rd July 2007 (which was only 2 days ago). I underwent the treatment at the Birmingham Clinic, the staff and specialists were fantastic. The surgery itself was painless, a little uncomfortable in preparing the eye but the actual laser treatment was painless. The treatment took 20mins in total. I felt discomfort for a couple of hours when the anesthetic wore off, but by mid to late evening I felt much better. I woke up the next day with no problems, I had near perfect sight in the one eye but the other eye was still a little blur. Upon returning to the clinic for my aftercare check later in the day, the bandage lens were removed and I had excellent 20/20 vision. In less than 24 hours my vision had fully returned and my glasses and contact lenses were thrown away - Absolutely fantastic !!!! I can't praise the staff enough and I would certainly recommend the treatment and the Birmingham Clinic to anyone - this has already transformed my life and it has only been 2 days !!!!!

03 Aug 2007

I had epi-lasek in March and can honestly say it is the best thing I have done. I found Optimax to be professional, very honest in terms of possible side effects etc and efficient. My surgeon was Mr Patel, who was wonderful - and was honest regarding the pain I would go through etc. At no point did I feel sold to - which after a 'consultation' at Ultralase, which was actually more like a sales pitch, I found most refreshing. My eyes took about 10 days to fully settle, and what a scary 10 days - I thought it had all gone wrong. I had 1 night of pain, 2 days of extreme discomfort and blurry vision for about 5 days. I was discharded yesterday with 20/20 vision. Yippee! NB: I work for the NHS and got a 30% discount on my treatment.

28 Jul 2007

I had my laser surgery at optimax after reading the reviews on this site. They seemed to be the best value for money based on average cost of surgery and customer ratings. I managed to get double discount, which was also great. I had a letter saying a special offer of £400 an eye (Epi-Lasek) was available with £300 extra per eye for wavefront. I also managed to get an ebay discount added, which brought the total cost to £1120 for Epi-Lasek on both eyes including wavefront. Phenomenal value. I had my consulation and surgery on the same day and the surgery took about 10 mins! There was a delay of about an hour running up to it, however. There was no explanation for it but when I finally asked they said I'd be seen very shortly, and I was. I did suffer for the first day but this was because I failed to use the anti-inflammatories and the tear drops they gave me. I wasn't paying enough attention to what they were telling me about how to use it, so for anyone else reading this I'd say ensure that you start using the drops as soon as your home after surgery. As soon as I started using the drops my life became a lot easier. I had my bandage contact lenses removed after three days and I have to say I couldn't wait to get them out. I found them very irritating. On my way home after this somehow an eyelash managed to find its way into my left eye and it was agony. My eye was streaming and I couldn't touch it to get it out. I had to get my friend to take me back to the clinic and they immediately saw to me and removed the lash. Unfortunately because of the rubbing from the lash they had to put another bandage contact lense into that eye. This was removed without incident after another three days. I have been back for my check ups and at my last check up, after just eight weeks, I am able to read the line second from the very bottom line. This is already better than 20/20 and improvement can continue for up to a year after surgery! I have one more check up in a few weeks and then I'm signed off. I'd like to say that optimax have been consumate professionals and very accomodating and considering the amount I paid, exceptional value for money. Recommended, in fact my girlfriend has just had hers done on my recommendation. I'll get her to post her thoughts in a couple of months, when the treatment has had time to be effective.

26 Jul 2007

I had epi lasek at Optimax Glasgow on Monday, 16th July 2007. The surgery itself took all in less than 5 minutes don't get me wrong its not very pleasant but a means to an end. The doc told me i could use my own paracetamol based medication along with the prescription he gave me i asked if cocodamol was ok he said yes so i had no pain whatsoever i am telling the truth - when the anaesthetic wore off about 4 hours later it was hard to open my eyes so i took my sleeping pill and went to bed! I awoke every 4 hrs (during the night don't get me wrong)took my cocodamol and on the Tuesday i was fine looking after my one year old. On Wednesday i took no medication and had a check up Thurs to get my bandages removed. I was dreading it & it was absolutely fine! I have had no runny/dry eyes, no gritting my only thing that concerns me is how long it will take and if even will i achieve 20:20 vision. My prescription was -2.25 both eyes and my corneas were too thin for Lasek my doc said i didn't need to fork out for Wavefront i had initially went to Optical Express and they quoted me £2700 telling me i could get the works!! I ended up getting my price for Optimax from Ebay I am really pleased just waiting to see how my eye sight goes...

24 Jul 2007

I had my eyes done at Finnchley Road by Dr. Patel and he was fantastic. Really good bedside manner. Listened carefully to my concerns and took time to explain his answers. Didnt rush me into a decision. As for the procedure, he talked me the whole way through explaining each step. Great man. I had a bumpy 3 months where my eyes took time to heal after Epi-Lasek but at 3 months I had better than 2020 vision. Optimax themselves were really good. On my worried days I would telephone my concerns and someone always phoned me back and took time reassuring me and listening to me.

24 Jul 2007

I had Lasek with wavefront technology at Leeds office on Saturday 23rd June. Eye sight was -2.50 in both eyes. Surgeon Dr Samuel who explained everything and made sure I had done my research. Operation was not pleasant, surreal having eyes scrapped and vision blurring then returning. It did not hurt you just have to ignore the fact someone is scarping your eye. Then the smell of burning 'hair' from the laser as your eyes get zapped! Managed to get home, but I could not find a room dark enough for the next 2 days. After 2 days I could open my eyes a little to see roughly where I was going. Only pain was on days three when the eye drops were put in and it was agony for 15 minutes! Apart from that it was uncomfatable with the bandage contact lenses feeling like they were drying out. Warning YOU NEED SOMEONE AT HOME TO LOOK AFTER YOU! Until my bandaged contact lenses were removed I could not see clear enough to do most things including finding the pain killers, sleeping tables, eye drops, antibiotics. Bandage contact lenses were removed on Wednesday and I could see, not clear but better than without glasses before the operation. Now a month later I have near perfect vision in one eye (right) and the other is slightly long sighted. It is amazing seeing again and not needing glasses or contact lenses. I wake in the morning and see! I still sometimes at bedtime think I have to take off my glasses or remove my contact lenses... I wish I had done it years ago. I would recommend it to anyone, but you have to be made aware of all the possible risk involved and I am so glad nothing serious has gone wrong for me. What has gone wrong for me:- Sometimes when I wake up I feel like my left eye lids are glued together onto my eye. Very strange feeling but if I remember to move my eyes around first then open my eye lid then no proble. I might have a little dry eye when I remember to use the eye drops there is usually no problem. When looking at TV, PCs, Cinemas screen the eye can dry out and you have to blink more. Sometimes the sun can seem too bright, or if you walk into a dark room and turn the light on it is way too bright!


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