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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

17 Oct 2007

I had my treatment at the new Brighton Clinic just over a week ago. I honestly cannot believe the result, totally amazing. I had my treatment at 5.45 and by 10.30pm I looked up into the night sky and could see perfectly. I can honestly recommend this treatment to anyone. I had Lasik with Ultralase and Wavefront - after all, it is your eyes we are talking about and I decided to go for the best treatment available. I have my next Consultation in a few days time and I already know that I have 20:20 vision. To finish, all I can say is that I really wish I had done this many years ago. For the first time in 35yrs I am glasses / contact lense free.

16 Oct 2007
No Rating

I have just had the initial consultation in the Optimax Liverpool and wanted to know who else had had surgery in Liverpool and how it went...and all the details so that I can make an educated decision.

12 Oct 2007
No Rating

I attended a consultation at Optimax Bristol but unfortunately I had a reaction to the eye drops so was unsuitable for treatment that day - has this happened to anyone else?? I am booked in for a further eye test and treatment (Intralase and wavefront) in November with Dr Slazus & would appreciate any feedback if anyone else has had treatment with him as I am very nervous

09 Oct 2007

I had been thinking about Laser eye surgery for a number of years and did a lot of research on the internet, before finally taking the plunge on 04.10.07 at Optimax in Manchester with Dr Boezaart. My vision was -3.5 in booth eyes. As I had lost the ability to read when wearing glasses, I decided to have just one eye corrected, as I could still read without glasses due to being shortsighted. I wore just one contact lens for about a year before treatment in order to get used to this Monovision and then had laser surgery on just one eye. I made an appointment for consultation (free during October) and the treatment was scheduled for the afternoon of the same day. Everything went like clockwork and I cannot fault Optimax' efficiency. I opted for Wavefront Intralase Lasik as I did not want the pain associated with Lasek. When it was my turn to be treated, I was a bit worried about moving my eyes, but as you look into a rather nice red specled light, I soon relaxed and the first part was over in about 60 seconds, then I was moved over to the actual correcting laser which created a burning flesh smell, which was a bit unpleasant, but again that was over in a very short time. I was a bit worried about the lack of vision I had straight after surgery, as everything was blurred and I did not expect it at all. This lasted for about 4 hours and my eyes went from being boodshot to bright red and watering and stinging very badly.I had been given painkilling drops and they immediately relieved any pain as soon as they were administered. The effect lasted about half an hour, after which another dose had to be applied to make me comfortable. My vision kept improving and on the day after the treatment I could read everything bar the last two lines on the chart. I am very happy with the outcome, as I can see distance clearly (but I cannot read with that eye anymore (Which I was aware of, thus having had only one eye treated))What is not so good yet, is the middle distance vision, say between 2 and 6 foot away, which was clear with glasses. This makes working with a PC a bit difficult, but as my treatment was only a couple of days ago, I am hoping this will improve. All in all I am happy with my decision of having had the treatment, with my choice of Optimax as my clinic and my choice of Dr Boezaart as my surgeon. Oh, I nearly forgot: I paid £1290 for one eye for Wavefront, Intralase Lasik.

02 Oct 2007
No Rating

Has anyone used Dr Malcolm Samuel in Leeds. I am going for a consultation with a view to having the op on th same day in 3 weeks times. Be honest and dont leave anything out. Thanks

12 Sep 2007
No Rating

I am thinking of having Lasik surgery at Peterborough Optimax with Dr Carp. Has any been treated by him? How did you find clinic? many thanks Julie

06 Sep 2007

I just thought I would tell you about my experience at Optimax Finchley Rd. Was booked in for Lasik (Femtosecond & Wavefront) on 29/8/07 and made the journey to the clinic only to be told that the femto machine wasn't working!! Obviously I was extremely disappointed as I had been preparing myself all morning (hence technology rating only 4)Was re booked in for the next day at 12.30. Arrived at the clinic and was told there may be a small wait till I was seen. I was eventually called in 3 hours later!!!!Surgery went well and Dr Patel was very nice and kept asking how I was throughout. Had a bandage lens put on my right eye which I had removed the next day. As of today (4 days after surgey)my sight is great and will hopefully keep improving. I am really happy with the results, and apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful as was Dr Patel. Would recommend this Optimax.

02 Sep 2007

Spent ages on the internet looking at the various options and working to a budget due to a young family and finally opted for Optimax due to the good feedback I read. What a service! Excellent from the moment I walked in the door until I was finally discharged. 20/20 vision means a whole new world for me. Little pain just discomfort. It is nerve-wracking but well worth it. Go for it! Affordable professional treatment means anyone can have it done! Many thanks to Mr Ambrose and his team of staff

31 Aug 2007

I just thought I'd let everyone know about the fantasic treatment I had at Optimax, Manchester. I had Lasik with wavefront, and less than 24hrs later have 20/20 vision. Much better the 3.75 with astigmatism 2.25 and 4.25 with astigmatism 1.25, that I had before. I thought all the staff were really professional and friendly and I would highly recommend Optimax to anyone. I had been to Ultralase and Optical Express and was impressed with both, except that they were really expensive and they attach a person to you. This person, I felt, was a glorified salesman and really pushed the payment side of the treatment. Trying to get me to upgrade ect. At times it was a little uncomfortable. This did not happen at Optimax and as I had done a lot of research I felt I could go ahead with treatment the same day, although I saw a couple of people book in for the next day, so there was no pressure. I really liked this aspect as I felt I couldn't get too worked up over the whole "flap" part. I was really scared about that bit. My surgeon, Dr Boezaart(spelling?) was fantasic. Really to the point in my consultation. At Optical Express and Ultralase I had not met the surgeon and wouldn't til day of treatment! A little dodgey if you ask me! The waiting room was also nicer at Optimax. Less pressure. All the info was available if you wanted it, but there were no cheesy "thank you" cards reinforcing the fact that they are good. It really felt like they were saying "if you want to have your eyes fixed here...great. If not never mind." The treatment itself was MUCH easier than I thought it would be. The worst bit is when they replace the flaps and you can see this spatula brush your eye. I remember thinking "oh that really close...no it must be touching because its tickling!" Other than that it was really easy. The surgeon was fantasic and I can't sing his praises highly enough! He talked through my entire procedure and even let me sing (badly) when he used the noisy instrument. The surgery itself only took about 15mins. My mum only got chance to look through half the mag! She said when I came out my eyes looked a little puffy, but I was grinning. I could tell something must be right because even though my vision was still blurred, it was clearer than before. I was worried about how long they would keep me at the clinic, I just wanted to get home. At the other two places they said they would keep in recovery for about half an hour, then a little longer in the waiting room. This would have been awful for me. After about 20 mins I was given my medication and a check up I was told I could go, my long sight was great at this point, but my close up vison was still very blurred, the opposite to before. As I got to the car the drops started to wear off and I just needed to close my eyes. I couldn't open them again for a about 2 and a half hours (if I'd have been at Ultralase/Optical Express I would have been stuck there). I was a little uncomfortable when they were closed. If my face tensed up they stung abit. I also took a painkiller for a headache. I definatley would not say it hurt, it was just uncomfortable. When I opened my eyes I could see everything really clearly, and have been able to ever since. The pitfalls so far are minimal, bug eye sheilds at night (not very attractive), loads of eye drops, but I'm getting used to those and I wore goggles in the shower this morning, again not very atractive. Still I weigh these up against shoving my fingers in my eyes everyday putting in my lenses, swapping my glasses and sunglasses (hated transitions), taking spare pairs of contacts with me ect... and even if I had to put drops in my eyes everyday for the rest of my life it would be worth it. After all I had to put drops in when my lenses got tired anyway! I would advise people do your research and barter with the price, it isn't fixed. I managed to get half price in the end, don't forget they want your custom, and what have you got to lose? I look forward now to the rest of my life without glasses (I've already driven my husband mad reading number plates clocks, posters!). Good luck Niki x

29 Aug 2007
No Rating

what is involved with the initial consultation - anything horrid or worse than a normal eye test???


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