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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

06 Sep 2003
No Rating

Just an update on my 10 day check up. I have 20/20 vision in my right eye, but it seems I was "under lasered" in my left eye so it is still short sighted (forgot to ask by how much). That said, my vision is line 6 (just over driving standard) which I'm quite happy with even if it stays that way. May actually be the reason why I'm not in any way longsighted which I was told to expect. My corneas have both healed very well. I have to go back in 3 weeks time to see if my left eye improves and I may need steroids (not sure what they do - must ask). I'll see what happens in 3 weeks.

09 Sep 2003
No Rating

Hi, I've booked in for LASIK treatment on the 2nd October with Dr Madhusudhan, please can you contact me with feedback if you have had treatment with this dR. Just need some reassurance. Thanks Kelly

09 Sep 2003
No Rating

Is anyone in London willing to go halves with me on a 2-for-1? Please email me if interested. Thanks.

09 Sep 2003
No Rating

Reply to Michelle posting 8/9/03- if you are still unhappy with your vision please visit londonvisionclinic.com and view--- especially patient testimonials. I have not yet had eye surgery but my research has favoured this clinic. I hope everything works out for you-keep me posted via lasik-eyes website.

12 Sep 2003
No Rating

I am considering the 2 for 1 option at Southampton. Are the company going bust as this is much less than half price of anywhere else? or is it done by trainee staff (remember the dodgy haircuts from my local hairdressing college, eeks). If anyone has experience of the Soton branch, please drop me a message to let me know how you got on. I am -6.25 right, -5.25 left and hate contact lenses that give me a lot of discomfort.

13 Sep 2003
No Rating

I had my initial consultation at the Manchester branch yesterday. As mentioned in several posts on here the administration wasn't great, but I think it's the quality of the advice/surgery that is most important. I couldn't help thinking that this would be a great place for a Dom Jolly skit - The waiting rooms have a number of adjoining rooms and I can imagine the reaction if screaming was heard from one of the rooms. I've got to say I was quite impressed with the surgeon I saw. My pupils are smaller than average and my corneal skin is thicker than average so I was approved for Lasik treatment. My prescription is -4.5 in both eyes and hasn't changed for several years. I've wore contact lenses for 20 years. I'm due to have the operation on 2nd October and I'll post again when I feel fit.

14 Sep 2003
No Rating

I had a consultation at edinburgh clinic last year. After the examination I was told that my cornea's were too thin for LASIK, but I was a canidate for LASEK. I had no problem with this, but a few weeks later received a phone call telling me that a second doctor had reviewed my results and decided I was a canidate for LASIK. Didnt quite feel me with confidence, so I decided to do some more research. I'm now at the point where I would like to look into surgery again, but the comments on this site are so mixed, that I have my doubts. Which Doctors have had the most negative reviews? Which clinic is the best? Quite frankly, my eyes are too valuable - unless I can get some positive information I will go the US for surgery.

14 Sep 2003
No Rating

Can anyone advise about haveing same-day treatment on both eyes. I suspect i'll need Lasik. I ws going to have one eye done at a time, but with my high perscription i can see problems being able to get on until i have the other eye done. So, please give me your comments on Lasik - one at a time.......or both together?? Also, anyone out there......can you give me a blow by blow of AFTER the surgery........

15 Sep 2003
No Rating

Had my consultation at the Edinburgh branch 2 months ago. Was told my eyes were -8 and recommended i choose the lasik surgery. Has anyone had this treatment done with a prescription similar to mine? I have read some of the other (good&bad)comments left and remain unconvinced with such a high prescription. Anybody help?

15 Sep 2003
No Rating

sean and steven-have you looked at other clinics? accuvision and london vision clinic appear to have good records re higher prescritions/thinner corneas. If i proceed i will go to london vision clinic. check out their websites


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