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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

07 Aug 2009

I had my surgery on 2 August 2009 at Minshull Street Manchester, my surgeon was Mr Khan. All the staff at the clinic were very helpful. Mr Khan was wonderful - he totally put me at ease and was very approachable and answered all my questions fully and in a way that was easy to understand. My prescription was very high over -7 in one eye and over -8 in the other - I was a bit worried it wouldn't be a success but I can now see as well, if not better, than with my glasses! It's marvellous!

29 Jul 2009

Very professional! my eyes were about -3.50 and -3.75 and I now have better than 20:20 vision thanks to Lorimer Esselaar at the Metro Centre branch. Certainly life changing!

28 Jul 2009

very poor result

27 Jul 2009

The staff at the clinic (Bristol, Cribbs Causeway) were really friendly and helpful, but there was quite a long wait on the day of the procedure. The procedure itself was excellent, all clearly explained by the surgeon, Tom Materman. It was quick, only about 10 minutes, and the results were extremely impressive. There was a little discomfort and watering, but this subsided in a few hours. By the next morning, less than 24 hours after surgery, I had achieved better than 20/20 vision according to my post-surgery check-up at Optical Express, Torquay. Although the procedure was fairly costly, I can't argue with the results and can only assume that you get what you pay for. I'd recommend the Intralase and Wavefront services as, although they cost much more, they clearly help speed recovery and boost the results. Overall I'd say Optical Express offered a top quality service at a fair price, and would have no reservations about recommending them to others.

26 Jul 2009

Fantastic treatment from start to finish. I was very worried for months leading up to my procedure back in March of this year. My initial consultation was in the Torquay Optical Express and the surgery undertaken in Bristol Cribbs Causeway by Mr Tom matterman. The whole procedure was over in around 12 minutes for both eyes!

I am now enjoying our limited summer actually being able to wear sunglasses!

Please contact me at intamedia@blueyonder.co.uk and I can put your mind at rest if you need reassurance.

Thanks and good luck

Paul

24 Jul 2009

Absolutely fantastic!! Received amazing service from the staff at Silverburn and the aftercare has been brilliant!... Found the whole experience pain free and much simpler than i had originally expected, other than light sensitive after the procedure which was gone after a good sleep it was amazing.... Would recommend this to anyone it really is life changing.

24 Jul 2009

Lasik eye surgery rocks and the Bristol Clinic is superb. I was very nervous but all the staff were encouraging and friendly. The treatment was genuinely pain free and I now have better than 20/20 vision. If you would like further information or a FREE Money Off voucher please email me on jackspad@blueyonder.co.uk and i will pop one in the post first class.

22 Jul 2009

Excellent service from first to last, really made to feel welcome. All of my questions were answered & i was very reassured by the counsellor and optom. On the day the surgery team were great and the surgeon was really nice. Didn't feel a thing during, went home, slightly gritty eyes but had a sleep for a few hours and felt brilliant and could already see the huge improvement (i was -7 previously) and my vision continued to improve Should have had this done YEARS ago

21 Jul 2009

amazing service great outcome

20 Jul 2009

I had my treatment done 8 years ago with Optimax Birmingham, however I was still a -1.00 after treatment, and was fobbed off with the excuse with it must be the jelly in my eye, which I now know not to be true! After plucking up the courage (which took 8 years!), I then had my consultation at Chester Optical Express. Thoroughly enjoyed the experience, Jayne the optometrist and Vicky my counsellor were brilliant and made me feel relaxed and at home. They had also both had treatment done which reassured me further. Had laser done at Liverpool with Mr Qazi, again cant be faulted in anyway. My whole family want it done now. thank you Optical Express for changing my life.


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