Accuvision Laser Eye Clinic

I have had my surgery done nearly a year ago (London clinic). I have been left with an undercorrection and my vision is still slightly blurry without glasses. It happens and we all take that risk when we decide to go through with it (5-15% risk in the UK).
The devil is in the aftercare.
Accuvision claims to “highly value feedback on all aspects of the service they provide, from initial consultation through to surgery”. That is very true, as my issues with the clinic started AFTER the surgery.

After over three months, when it became clear the surgeon did not manage to achieve the expected result, I started enquiring about the possibility of enhancement. It was then that the tone of everyone in the clinic changed 180 degrees.
An enhancement procedure is certainly a vast expense that the staff seem to be instructed to avoid at all costs. Effectively, I was successfully discouraged from it and have since been seeking expensive help elsewhere. Accuvision is clearly about numbers and sales targets rather than long lasting patient satisfaction.
I am disappointed, though mostly with myself, for allowing them to fool me with their sales technique and false politeness. I believed they were somewhat better than the ´high street’ laser surgery providers, unfortunately they are no different.
A real eye-opener, so to speak… Avoid.

From the very first consultation with Mr Kumar I felt in safe hands. The procedure was pain free in every way, the after care very reassuring. It’s transformed my life not having to wear glasses, and the flagging about with contact lenses, solutions and everything that goes with poor sight! I’m about five weeks in from having it done and my sight is improving and settling everyday.

Prashant my surgeon guided me throughout my initial consultation, during the procedure and following the aftercare.
I was impressed with his in depth knowledge about the treatment and was not bombarded with medical jargon. He explained the procedure clearly which made it easy for me to understand. I’ve been to other consultations and I can honestly say that Prashant made me feel very comfortable and relaxed. I felt I can trust him and his approach was very professional. Thank you to the team and Prashant – you made a big difference to my sight.

I couldn’t be happier with the results and I couldn’t recommend this clinic highly enough. A great team of people who have been excellent on every level.

I was very happy with every stage of my treatment, I was very nervous but was put at ease by the lovely team to whom I will be eternally grateful for giving me such wonderful sight again after several years of wearing glasses and now I have my freedom back

Thank you so very much

Why did I not do this sooner? What a fantastic thing this is. The worst thing about it was not being able to wear make-up for the first two weeks after surgery.

I felt confident and secure that all of the team would play their part in changing my vision for the better. On surgery day the procedure was quick, pain free and I was reassured throughout.

Aftercare has been superb and I am delighted to have 20/20 vision. Accuvision are totally honest and genuinely want to do what is best for their patients first rather than their profits.

I cannot recommend them highly enough – if you are still wondering whether to have surgery then stop wondering and just do it!

I had lasik done on my eyes early 2010 by accuvision the leeds branch. I went to accuvision after reading lasik-eye reviews and reading fda reports on the laser equipment used. My assessment at the time was that they had the best statistics for long-sighted patients even taking the very competative price into account. The service was outstanding both before and after. My pre-lasik prescription was +3.0 and +2.5 with significant astigmatism in one eye. I was discharged later with a very mild long sight prescription of +0.25 in each eye. Today (jan 2014) i went to an independent optician for the first time since the treatment for a checkup. No prescription and better than 20:20. Very pleased i went with accuvision.

I consulted Accuvision about intraocular lens implants for correction of myopia, following a radial keratotomy over 20 years earlier. Their optometrist recommended a PRK procedure instead. After a successful PRK on my right eye, I underwent the same procedure on my (very slightly myopic) left eye. Unfortunately the second procedure was unsuccessful and I ended up with corneal scarring to a depth of 20% and significantly reduced vision in my left eye, from previously near normal vision. On follow up visits I was repeatedly assured that everything was following a normal course, and there was never any acknowledgment of corneal damage. I ultimately required a corneal transplant to replace my scarred left cornea, and will require follow up monitoring and treatment for the rest of my life. While corneal scarring is a recognised complication of laser eye surgery, I would have appreciated an admission that the procedure had failed. And if I could turn back the clock I would not undergo laser surgery for cosmetic reasons. It may be successful in over 90% of cases, but that leaves a lot of people with suboptimal results.

My experience with Accuvision has been very good indeed. I researched various clinics and was recommended Parsons Green (London) by a friend. The clinic team were honest about the results I could expect ( I had -5.50 and -7.00 with astigmatism). They said that my short sight may be not as sharp but my long sight would be much improved.

The results have exceeded my expectations – after 30 years of contact lenses and expensive glasses my long sight is excellent – I can see to drive and shop and I am so happy.

For close work I do need glasses but just the cheap ‘off the shelf’ type and only a +1.00 as I only need a slight magnification. The aftercare has been excellent – very thorough and I feel as if I have really been looked after. I am very happy with my experience.

I think the surgery I required wasn’t too expensive, £1500 or so (can’t remember exactly, was 2 years ago) but costs can vary depending on exactly what you require individually. I had astigmatism and I think was about -2 on each side

I kept meaning to come online and post a review, because I felt the customer service here was exceptional – the best I’ve come across in the many companies I’ve encountered in a long time.

I was treated as an individual all the way through the process, and got a personal service. The technologies in use were the most modern available, and they put me at ease. As a scientifically-minded person who had researched the treatment well, I was very much put at ease by their willingness and ability to engage in conversation about the more technical aspects of the procedure – I felt very confident in their ability as experts in the field.

No-one wants to take chances when it comes to their eyes, and as such I did my due diligence by doing lots of research on the topic, and satisfying myself that there were practically no risks worth considering when dealing with a professional outfit like Accuvision, I decided to go ahead with a consultation.

The consultation didn’t include any hard-selling tactics, which I was very pleased about, and which was just one reason I was happy to deal with Accuvision and place my booking for surgery that week

Pricing was straight forward – I found them very upfront with me about pricing, was given a simple “take-it-or-leave-it” price and didn’t feel I was being “squeezed” or that any sort of moroccan bazaar style haggling was in place.

They advice given covered every aspect which I think the average person might wonder about, and they guided me completely through what I should do pre and post-treatment.

My tip to anyone getting laser surgery is to get a valium prescribed legally if possible. It’s an amazing drug when used properly on a rare occasion like this and not abused or overused, and really helps you to totally relax during the procedure (which is very short and quick – just a few minutes!) you’re asked to try not to blink during some stages of the procedure, and I personally think the valium helped me relax and do this easier than I would have without. (I’m not normally prone to using medication of any kind, but my sister gave me the tip, telling me her laser surgery practice in australia gave her one, and I should do same as it helps, so I did)

Follow-up appointments were included in the price, and I was given the same thorough level of service at these appointments.

The company director was on site during one of my follow-up appointments, and was happy to chat further with me.

Accuvision is I think the only company of any type which I go out of my way to recommend to people, I only wish the companies which I deal with in other sectors adopted the same business style and levels of service.

Final word: there is nothing you can spend the money on that will make as much of a difference to your life. Most people are primarily “visual”, and experience the world around them through their eyes. If your sight is crippled with poor vision, so is your experience of life and the world around you. Even with glasses, you’re rarely experiencing perfect vision, as you can’t keep glasses constantly clean. 5 minutes surgery can unleash your eyes’ true capability. Do it!