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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

Julia Dawkins

21 Jan 2019
No Rating

lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.

09 Jan 2003

Had Lasik treatment on 12/12/02 at the Finchley Road Surgery with Dr.Patel my prescription was -1.5 & -1.75, I basically needed glasses for driving and T.V. I found the whole experience looking back a bit like going to the dentist, which was a touch disconcerting as they were about to Laser my eye's. However the reason's for me adding to this Web site are these two basic points: 1) Dr Patel was excellent, he continually calmed me down during the whole process. 2) He left me with 20/20 vision, I'm ecstatic.

12 Jan 2003

I had Lasik treatment by Dr Patel at the Finchley Road branch on 7th January.He had been recommended to me by 2 people that i work with. My prescription was -3.5 in both eyes and id been wearing glasses for over 20 years. Throughout the whole operation he was continually talking and reassuring me, all the time letting me know what was happening and putting me at ease. It really did help. On the way home (by tube which was a slight mistake i now feel) i did feel slightly nauseous and found it a bit uncomfortable (but not painful) to open my eyes properly but after a few hours it got much better and by the evening it was amazing what i could now see without my glasses.Its now less than a week and its fantastic to be able to see properly without glasses. To anyone who is considering getting it done i would say i have just one regret, that i didnt get it done much sooner.

13 Jan 2003

Went back for my 1 month post op checkup last week and both my eyes are now zero- which is great considering I was -9 and -10 before the op. Yes the op is completly painless, it is uncomfortable knowing what is being done to your eyes and being able to see around you albeit blurred, but grin and bear it for 15mins or so and it's finished and your sight will be starting to improve as you sit up. Then just go home and sleep, put drops in as directed and watch your sight come to you (cheesy I know but it's true)!!! Easy as that- honestly it is, I wish I'd had it done years ago. Yes Dr Patel is great- very professional and confident and his results speak for themselves.

17 Jan 2003

I think that people can make their own opinions about whether to go ahead with the surgery- whichever type. Yes I have had LASIK and in 10 or 20 years I may have problems with my eyes- but who knows whether it will of been induced by LASIK or just happened naturally- maybe through contact lens wearing, using sun beds or something else. I smoke but I don't stress every time I light up about shortening my life- live for the day! You also cannot compare stats from the US with here as they have had many disasters with laser eye surgery (i.e. cowboys doing the procedures) compared with the UK who have had minimal complications with any surgery. My optician couldn't recommend LASIK enough to me even though he was loosing my business he still gave me all the info about the procedure and told me that I was a good candidate. I don't regret having it done and am certainly enjoying being able to see without using contacts or glasses.

20 Jan 2003

I had Lasik Bi-Lat at Finchley Road, performed by Doctor Patel on Thursday 16th Jan. My prescription was -3.50 and -3.00, Today I'm seeing 20/20 what a result, I did allot of research on the subject before making a firm commitment to go ahead. all my concerns (of which I had many) were put to rest, the surgery was completely without pain, after about 3 hours my vision started to clear and I could see things that were only a blur before the procedure, I had some mild discomfort that evening. The following day clear vision, boring everyone I spoke to about the wonder of un-aided sight. Optimax, Dr Patel and a little of my time, has certainly changed my life. EXCELLENT!

24 Jan 2003

Had my 1 week check up, after Bi Lat, Lasik, everything fine, read the eye chart bottom line, so 20/20 vision restored. check up did show left eye at 0.00, right at +0.25 but this is no problem, just slight over correction. Still think it's been the best decision I have ever made and best value for money ever spent.

13 Feb 2003

At my initial consultation it was recommended that due to corneal thinness that one eye be treated by Lasek at Glasgow and the other, which was described as borderline, be treated by Lasik at the Edinburgh clinic. Imagine my consternation however, after travelling to Edinburgh, that the surgeon Dr. Boytha was unwilling, after looking at my notes, to perform Lasik on that eye and instead recommended Lasek because she thought the corneal safety margin after treatment would be insufficient. I don't know about other peoples opinion of Dr. Boytha but I was impressed that she was willing to recommend, despite the loss to the clinic, the cheaper and safer option. I went ahead with the Lasek op in Edinburgh and then a few weeks later in Glasgow. I have no complaints of my treatment at either clinic where I found the staff helpful and considerate. As to my recovery the first few days were quite uncomfortable and my vision remained blurred for about a week. Distance vision returned in the second week and by the third to fourth week my near vision had settled. I have no regrets about having had Lasek rather than Lasik. If you don't require immediate results Lasek may be the safer less invasive option. My prescription has gone from -4.75 and -7.50 to virtually zero and the pleasure even after nearly six months in not having to bother with glasses is immense.

13 Feb 2003

I had Bi-Lateral Lasek (PRK) at the Glasgow Clinic on 1st February 2003 by Dr. Anwar. (-2.5 Left + -3.25 Right). I was obviously pretty stressed out on the morning of the treatment but after my consultation with Dr. Anwar I felt much more relaxed as he explained what the treatment involved and answered all my questions. The treatment itself was totally painless and Dr. Anwar talked to me all the way through it which helped immensely. My recovery was relatively painless (watery eyes the first night and bright lights proved a problem for the first few days). My right eye appeared to recover quicker however by the following Sunday my vision was excellent in both eyes. I had my check-up today and discovered that I was now slightly long sighted although this was normal and should settle down in the next few weeks. Next appointment 28 April 2003. I had worn glasses and contact lenses for over 20 years and what a difference to see clearly unaided after that length of time. I was highly impressed by Dr. Anwar and would recommend him to anyone. He has lots of experience (over 4000 eyes). I will write again after my next check-up in April. Overall I am one Happy Chappy. Happy to answer any questions.

18 Feb 2003

Attended Optimax in Glasgow on 30th Jan. and had my consultation and bi-lateral treatment on the same day. Dr. Berry put my mind at ease,and answered all my queries.The worst thing about lasik is plucking up the courage to do it! As most people have said, there was no pain, the only discomfort being the pressure of the device when the flap was going to be made.This doesn't last long. Dr. Berry told me what was going on, but without going into detail. I had read that for a lot of people the improvement was immediate, and I was one of them. I walked out of the clinic with plastic eye shields taped to my face -I must have looked great-with my eyes watering, but I could see! My eyes continued to water for about 3 hours,but other than having puffy eyelids,you would not have known I had anything done. I had worn hard then gas permeable lenses for 27 years,and was finding that I couldn't tolerate them as well as before. Now I get up in the morning, and that's me until bed. Why didn't I do this sooner?

21 Feb 2003

Today I had my pos one month check up. My last comment on this web site was 24th Jan after my post 1 week check at which time I reported that my left eye was 0.00 and my right was 0.25. Today it appeared that both eye's are now 0.00 which in my books is 20/20. I do read a lot of reports on laser correction, whilst there appears to be few bad experience's in general most people are pleased, it is scary, bright lights and car lights do appear a little brighter to me and my very close up vision is not quite as sharp as it was, however these are so minor effects that I would definitely do it again. The positive's are fantastic. Dr Patel at Finchley Road was recommended to me by others and I would have no hesitation in recommending him to others.


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