1. Optimax Laser Eye Surgery Review
Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.
Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:
Optimax Rating Overall | Clinic Rating | Cost Rating | Surgeon Rating | Treatments Rating |
---|---|---|---|---|
(3.9 out of 5) | (3.6 out of 5) | (3.5 out of 5) | (5 out of 5) | (4.1 out of 5) |
These ratings boil down to:
Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons
Cons: Poor customer service, lacking communication from surgeons, frequent delays
☝ Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!
2. Optimax Laser Eye Surgery Cost
“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard
(3.5 out of 5)
Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).
These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.
Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.
Here are the prices of some of Optimax’ popular lens and laser surgery options:
Eye Surgery Procedure | Price (per eye) | Finance Options (per month) |
---|---|---|
Wavefront LASEK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Wavefront IntraLase LASIK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Cataract / RLE / CLE Treatment | £2,995 | £64.40 (36 months, 0% APR, £299.50 deposit) |
ICL Treatment | £2,495 | £51.49 (36 months, 0% APR, £249.50 deposit) |
☛ Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.
3. Optimax Treatments
“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell
(4.1 out of 5)
As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:
- LASIK
- LASEK
- Wavefront / IntraLase®Femtosecond
- Cataract or refractive lens exchange (RLE) surgery
- ICL surgery or keratoconus treatment
Aftercare
Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.
Optimax locations
Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.
4. The Verdict
I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson
(3.9 out of 5)
Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.
Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:
But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.
Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:
- Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
- Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
- Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)
☛ Click here to find the best clinic near you, and get a tailored quote.
5. Optimax Surgeon Reviews
6. Optimax Patient Reviews
Julia Dawkins
lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.
Jas Somel
I am due to have a consultation at Optimax (Birmingham) with Dr Madhusudhan - can anyone provide me with experiences they have had as I am extremly nervous at the moment
Lucy
I had epi-Lasek performed at the Peterborough clinic last wednesday and am already back to work 5 days later. So far so good! The procedure itself is painless, as everyone on this site seems to agree, but the pain afterwarrds for about 24 hours was pretty bad. My eyelids were swollen and my eyes were streaming for hours. Fortunately this cleared the next day and I was just left with a feeling of really heavy eyelids and a sensitivity to light. All of these symptoms went on the saturday when I had the bandage lenses out. I was told my eyes were healing well and to keep using the refresh eye drops for as long as i needed to, although that's not very often now. I'm almost at driving standard and can carry out my day to day activities as normal without any trouble. I'm noticing a slight improvement in my vision everyday and have been told it can take up to 6 months to fully settle so I'm not too concerned. Overall, i wish I'd had it done sooner! Good luck to anyone about to go through the procedure, I'm sure you'll find it was worth it.
Donna Chalk
I had femtosecond lasik with wavefront on 1st September and found the whole procedure to be painless and far less traumatising than I'd expected, given some of the reviews I'd read! Dr Patel, who was very informative and caring throughout, performed the procedure at London Optimax. Vision afterwards was a little hazy but definitely immediately improved. I had no pain at all afterwards (just a little grittiness for a couple of hours) and returned the following day to find I had gone from -4 and -3.75 to -1 and -1.25. My vision fluctuated a little for a couple of days, but now 4 days later seems to be improving daily. I feel as if a miracle has happened!! Please don't hesitate if it is fear that's stopping you - there really was nothing to it! I feel liberated now - no more searching for glasses in the morning or fiddling with lenses before bed. Will post outcome after my 1 week check-up. Donna Chalk 5.9.06
Janice Brandwood
I had Lasik with Wavefront at the Liverpool branch on 28/09/06. Didn't feel a thing. Dr. Madhusudhan is a man of few words, but makes you feel calm about the whole procedure. I have a check up on the 03/10/06. Still find it a bit strange from looking at things in the distance and then to reading, but hoping things will improve over the next few weeks. The staff at the Liverpool brance where really nice and helpful. Would recommend it and don't be worried because it doesn't hurt and have had no pain at all.
andrew harvey
Dr Manek Patel was my surgeon about 4 years ago & my sight is perfect 20/20 vision I used to have 2 sets of glasses . I am now free of them - Wonderful
Paul McNally
I had Wavefront Epilasek at the Liverpool Clinic on 28/09/06. The surgeon was Dr. Madhusudhan, who, as other people have said, is quite laconic. But that suited me. I prefer a surly bedside manner. Nevertheless, he had fully explained to me, with the aid of images of my eyes on his computer screen, exactly how he would successfully perform the procedure. Before my consultation, I was hoping that I would be suitable for Epi, as it would enable me to return to playing football sooner than LASIK would. For my eyes, the two options were LASIK performed with Femtosecond Laser (which would cost an additional £1000) or Epi with Wavefront (£300 extra). These were the options because I have thinner corneas than average. I selected the Epi with Wavefront option. At no time, though, did I get the impression that there was any hard sell for the dearer option. Once the doctor knew I wanted Epi, he agreed to perform it. I actually purchased my treatment through Ebay: in all, it cost £1195. On the day of treatment, I was a tad nervous, probably because I was there unaccompanied. Here's what happens: you lie on a couch after donning a foolish looking hat. (But that's clinics I suppose.) The doctor then anaesthetises your first eye while the attending nurse counts out how long it has been administered for... 30, 40 seconds, etc. Once this has been done, the doctor uses a speculum (which, look up) to keep your eye open and relatively still. THIS DOES NOT HURT AT ALL. Then you are directed to stare at a red light above you, at which point the laser machine seems to whirr into life. Because (I think) of the anaesthetic and other moisture in the eye, the red light becomes like a dancing kaleidoscope-rouge if you will.... Then there are some crackly noises (sounds worse than it is) and a slightly acrid odour (again sounds worse than it is - but hey, it is LASER eye surgery). AT NO TIME DURING SURGERY IS THERE ANY PAIN. The laser is active for a matter of seconds, the speculum is removed, more drops are introduced onto your eye, and you are then asked to blink and tightly close your eyes, open, blink, etc. The procedure is then repeated on the other eye. After surgery, you sit up, and the nurse checks your vision with a chart, which at this point in my case, was rather blurred, with glimpses of clarity. You are then issued with your painkillers, sedatives and eye-drops, with an explanation of how and when to use them - the directions are issued to you in writing also. The following is what I personally experienced afterwards: within 20 minutes the anaesthetic wore off and I became increasingly sensitive to light. By one hour after, my eyes were becoming quite sore. Between 2 hours and 36 hours after the operation, the pain was akin to having hot shampoo in my eyes. (But without being able to rinse it out!) Unpleasant, but still worth it in my opinion. The painkillers assuaged the pain a little. But a big cheer for the sedatives, which knocked me out good and proper. A lot of the first 36 hours was killed by the action of the sedatives. I would suggest that anyone who elects for this type of surgery has someone to care for them for about 24 to 36 hours. You won't wanna be chopping and frying your onions during this time. After about 48 hours my vision was unstable, but realising more and more clarity. I was able to drive by the third day. It's now two weeks since the surgery, and today I had a check up. The optometrist told me that I was just bordering on 20/20 in both eyes, with anticipated further improvement to come! I am therefore very pleased with the results so far. To be able to see clearly without all the hassle of glasses and lenses is WELL WORTH IT. At all times I was dealt with courteously and professionally by all the staff with whom I came into contact. FIVE STARS.
Elaine
I had epi-lasek at Southampton Branch this morning. What can I say? The telephone staff were fantastic, so helpful. The clinic staff were so friendly and reasurring, despite me shaking like a leaf, they were fantastic. The consultant was so very friendly adn calming. He explained everything in a way I understood and was so kind and reasurring. Please if you are looking for laser surgery forget the rest and go with Optimax. I cant believe that I had my eyes laseked at 11am this morning! ALthough to be honest there is pain after the drops were off ( about 2hrs later) it doesnt last. I was very uncomfortable but the more you rest the easier it is. The procedure itself was totally pain free! Even the clamps were not at all uncomfortable. You do smell burning ( a bit like at the dentist) but that is it. It is cool in the laser room ( it has to be for the laser) so make sure you have something warm on. I cannot praise Southanpton Highly enough. THANK YOU!!!
Donna Chalk
Further to my posting in early September (4 days after Femtosecond Lasik, I would like to add that my eyesight is now better than 20/20 with just a slight minus prescription of -0.25 and -0.50, which is perfect to allow me to read up-close without reading glasses. I am still amazed at the change to my quality of life without the bother of glasses/prescription sunglasses/lenses etc. etc., although I am just getting out of the habit of looking for my glasses first thing in the morning!!
Martin
I had Lasik Wavefront at Optimax, Peterborough with Dr Hill on Mon 06 November. I could not be happier. Dr Hill was so reassuring in his manner, talking me through the process at ach stage so I knew exactly what to expect. The usrgery itself was a breeze, certainly better than a trip to the dentist, even the dreaded burning smell was nothing more than something similar to someone lighting a match. My vision straight after was great and has improved since, so far it is better than 20/20, but I have been advised that it may drop off slightly. The day of treatment was a bit sore, but since then I have been totally pain free and I remain obsessive about using hte prescribed drops to make sure it stays that way. I could not describe exactly how happy I am with every stage of this process.
Catherine Vickery
I went to Dr Ayoubi at Southampton in June for my consultation, having purchased through e-bay. My eyes were L -1.75 R -3.00. I had pretty much decided that I wanted lasik on both eyes. However Dr Ayoubi recommended I went for Epi-Lasek on my right eye only, as this was very much my dominant eye, and have monovision. Monovision is usually recommended for older people, and I am only 28, but he felt this would suit me very well, and would hopefully mean I would not need reading glasses when I was older. This worked out far cheaper than I had expected, which gave me confidence that he was not just trying to flog the most expensive treatment. He also recommended that I did not have wavefront, as this would not make much difference in my case. I was rather floored by being told that the treatment I had thought I wanted was not what he was recommending. I had been booked in for treatment two weeks later, but having spoken with my usual optician who advised that it could take three months to get used to monovision and some people never got used to it, I deferred the appointment by three months to think about it. I then tested monovision for the next three months using contact lenses, deciding that it would suit me, but it did take a couple of months to get used to. The treatment was very much as described by everyone else on this site - pain free and straightforward. My husband came with me, and looked after me for the first 24 hours. Even though I had only one eye treated, both eyes closed up for 24 hours. Opening the untreated eye caused pain in the treated eye, so I just kept them closed. The sedatives were great! I had thought my sight was improving, but when the bandage contact lense was removed it took a step backwards, but I was told this was quite normal. However even though I had been using my drops that night I woke with my eyeball stuck to my eyelid, and must have ripped off the healing cells when I tried to open the eye. This was far worse that the pain just after treatment, and had to get out the anesthetic drops in order to get back to sleep. I was having severe dry eye problems, and at my next appointment was given eye gel to use before bed, which sorted the problem. I was not able to drive for three weeks, which may have been due to the damage to the cells when they were ripped off. My vision improved gradually day by day, and this week, two months after treatment, my vision in my treated eye is now better than 20:20, and I am thrilled. The dry eye problem has also gone away, although I keep the refresh drops handy just in case. It has taken a long time, and I had concerns that I was going to end up disapointed, particularly after reading reviews where people were driving after three days. Bear in mind that it can take quite some time to get the final results, and don't be pressured into anything you are not sure about. I did not like the way your treatment date was booked before you had even had your consultation, although they were very good about putting it off for three months, and there certainly was no pressure from Dr Ayoubi. Finally, if you have decided you do want to use Optimax, buy it through e-bay. It may seem daft, but if you have already made your mind up that you are using them why pay more than you have to! I paid £477 and that would not go far on contact lenses and glasses!