1. Optimax Laser Eye Surgery Review
Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.
Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:
Optimax Rating Overall | Clinic Rating | Cost Rating | Surgeon Rating | Treatments Rating |
---|---|---|---|---|
(3.9 out of 5) | (3.6 out of 5) | (3.5 out of 5) | (5 out of 5) | (4.1 out of 5) |
These ratings boil down to:
Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons
Cons: Poor customer service, lacking communication from surgeons, frequent delays
☝ Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!
2. Optimax Laser Eye Surgery Cost
“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard
(3.5 out of 5)
Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).
These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.
Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.
Here are the prices of some of Optimax’ popular lens and laser surgery options:
Eye Surgery Procedure | Price (per eye) | Finance Options (per month) |
---|---|---|
Wavefront LASEK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Wavefront IntraLase LASIK | £1,695 | £42.38 (36 months, 0% APR, £169.50 deposit) |
Cataract / RLE / CLE Treatment | £2,995 | £64.40 (36 months, 0% APR, £299.50 deposit) |
ICL Treatment | £2,495 | £51.49 (36 months, 0% APR, £249.50 deposit) |
☛ Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.
3. Optimax Treatments
“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell
(4.1 out of 5)
As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:
- LASIK
- LASEK
- Wavefront / IntraLase®Femtosecond
- Cataract or refractive lens exchange (RLE) surgery
- ICL surgery or keratoconus treatment
Aftercare
Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.
Optimax locations
Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.
4. The Verdict
I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson
(3.9 out of 5)
Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.
Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:
But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.
Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:
- Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
- Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
- Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)
☛ Click here to find the best clinic near you, and get a tailored quote.
5. Optimax Surgeon Reviews
6. Optimax Patient Reviews
Julia Dawkins
lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.
LEE FARMER
I recently had epi-lasik at the Southampton branch of Optimax. The service was honest professional. The treatment was quick, but as described, the pain was severe for 48 hours, but the results are fantastic, better than 20/20 after two weeks. I am a paramedic by trade, so my eyesight is important to me. I can recommend treatment to everyone. The freedom from lenses and glasses takes a while to get used to, but well worth it!
David Basham
Had my laser treatment in May. Very professional and friendly. Best money I ever spent. Wish I had done it years ago...
Peter Collison
Very friendly staff, especially in the operating room. The whole process is so easy, I will still dread the dentist more than I did this place ! Seriously though, if you are considering laser eye surgery I would urge you to try it. Totally painless and the results are amazing. I wished I'd had it done years ago, it's so wonderful to have freedom from glasses at last.
Irfan Younus
Had the epi-lasek procedure done last week and found all the staff very nice and helpful at Optimax Leicester- best money ever spent!! Thank you very much.
Patrick Tait
Great bargain - a life changing experience - thanks
dianewoods
For anyone who is considering laser surgery but is afraid to go ahead let me say if I can do it anyone can! Here is my experience of the procedure. I thought about having laser eye surgery years ago when it first became available but decided to let other people be the guinea pigs and wait until it had been around for a while before taking the plunge. I recently had a bonus at work that I knew was going to be enough to pay for the surgery so plucked up courage and went for it! I visited the Leeds clinic on Thursday May 5th, I was very nervous but was soon put at ease by the lovely staff there. I had a few tests before being told I was able to have the surgery should I choose to do so, there was no pressure put on me at all. I was advised though to just have the one eye done to begin with, my prescription was only - 2.00 in both eyes but at 46 years old the doctor said that if I had both done I would then need reading glasses straight away whereas if i had one done I would use one eye for distance and the other for close work. My 2 reasons for choosing the surgery was to hopefully put an end to my migraines and for comfort. I am unable to wear contact lenses, (something to do with my tears, the lenses stick to my eyes, and I have scar tissue on one eye from the 6 months that I origionally did wear them) glasses rub me badly on the top of my right ear and due to a bump on my nose they hurt there too, I HAVE NEVER IN 19 YEARS OF WEARING GLASSES MANAGED TO FIND A SINGLE PAIR THAT FIT COMFORTABLY! Now I no longer have that problem as I decided to go ahead and have the laser surgery, I had Epi-lasik, I was told there might be a little pain and it would be a few days before I could see clearly but I didn't fancy having the outer skin on my eye cut to make the corneal flap. After 19 years of not being able to see clearly without those things on my ears and the pain from migraines I got from constantly taking my glasses off at work to read and then putting them straight back on to see distances made me feel a few days settling down period was going to be a walk in the park. HOW RIGHT I WAS! Once in the surgery the doctor put a clamp on my eyelids to hold them open and anaesthetic drops were put in my eye,(they work very fast,) the doctor scraped back the epithelium and I was ready for the laser, I counted the seconds (it was 10) and that was it, done, he folded back the epithelium, popped in a bandage lense, took off the clamp and I was ready to go, I walked out thinking "how easy was that! and why did I feel nervous about it beforehand?" I can honestly say its the best thing I have ever done, I cannot recommend this enough. As for pain, I DID NOT HAVE ANY! I was given pain relief in the clinic then 30 minutes after the surgery I went home, I went straight to bed and laid in the dark room all night as I'd been advised by someone who had also had this done previuosly, but on reflection I think I would have been ok sitting downstairs with my family, by staying in bed I forgot to take some more pain killers but didn't need them anyway, the only problem I had was that I had very runny eyes, in fact the eye that wasn't lasered was weepier than the treated one, so for a few days I couldn't see properly anyway due to my eyes streaming, I had the bandage lense taken out on Monday May 9th and for me that was the most painful part of the whole thing, although it just felt like a scratch on my eye. For me the parts I dreaded most was the clamping of the eye and the smell of burning when the laser hit my eye, the clamp was not half as bad as I'd imagined, as for the smell, there's no getting away from it, as soon as you are in the chair you are aware of a burning smell, it probably lingers from previous patients but it's not too bad and at least it makes you less aware of the smell coming from your own operation. By the end of the first week everything was a lot clearer to me, by the 17th, 12 days after the op I had another check up in Leeds and I could read very clearly the next to bottom line on the eye chart! I still reached for my glases on a morning and even now 2 months after the op I try to take them OFF! Because I can see I think I have them on but it's still a lovely feeling when I realise my mistake. All I can say to anyone thinking about this is go for it, painwise I imagine it can't be so bad when you consider what you get at the end, Freedom from glasses and a much easier life. I can see clearly but I am aware of a slight double vision which I have been told my brain will eventually compensate for and I won't notice, I only have this because I am still short sighted in my right eye, I have set myself a time limit on this which I will discuss with the doctor at my check up in August, if I am still noticing the double vision I will think about having the second eye done in October, the only thing that stops me from having it done at the moment is not the thought of the laser surgery but knowing i will have to put glasses back on for reading. The fact that i would even consider going back a second time shows it can't be too bad, after all I now know EXACTLY whats involved but I would still do it. It hasn't all been plain sailing for me, I did have a problem about 6 weeks after my op when I got up one morning and the vision in my treated eye was very blurry, as though it had all been a dream and I hadn't had it done, I went through to Leeds for a check up and they put my mind at rest, for a month after the surgery I had been putting Lacrilube in my eye before going to bed, I had finished the ointment 3 days earlier and it was this that had caused the problem, my eye was dry and the eyelid had 'stuck' to my eye and affected the vision, the check up I had still showed me as having long sight, so it was straight to the chemist for some more Lacrilube, within a couple of days of using the ointment again my eye was fine, in view of the reason why I couldn't wear contacts I shouldn't have been surprised when this hapened but it was still a bit scary at the time, the staff in Leeds again were lovely and helpful and it showed me that their care and support doesn't end when you have your op and pay your money. I am now continuing to use the ointment longer than I probably should just so it doesn't happen again. My husband now looks at me with envious eyes and after seeing how easy I found it all he too would like the laser surgery, it looks like being a combined christmas and early birthday present for him next Jan/Feb. Thank you Optimax for providing this life changing service. Diane Woods. Wakefield.
Lynda Matthews
I had lasik treatment at the Leeds clinic on the 19th of May, went back the next day for a check-up and I had 20/20 vision. Slight discomfort on the day of treatment which only lasted a couple of hours and no problems since. The staff were very helpful and courteous. I only have one regret, that I did'nt have it done years ago. Thank-you Optimax superb service!
David Slater
Excellent. Had surgery at Leicester clinic. Both eyes were -1.75 and now have perfect vision. Staff were exceptional and I would absolutely recommend Optimax to everyone. Wish I'd had it done years ago! Thank you.
Anne Slater
It's a miracle! I was -6.00 and -6.25 and although my eyes gave the consultants some concern they were absolutely thorough and did their utmost to make this operation possible. After 30 years of being lost without glasses or contacts I am now totally free of them. Vision is now + 0.5 and -0.5. I had Epi-Lasik and although there was some discomfort for the first few days this would still not put me off, such are the wonderful benefits (and I'm a real wimp!). Thank you Optimax. Remember to take your old glasses in and donate them to charity - you won't need them!
Tracy Osborn
I had epi lasik done at the Croydon surgery, it took 5 minutes and i can safely say that the results are fantastic. I now have better then 20 20 vision { and i thought you couldnt get better than that }, the staff are very friendly and professional {especially as i turned up late for my second appointment because i hadn't read the time right on the letter} and i can assure you that was before my op.I do strongly advise anyone who wants it done to get it done, sure it hurts a bit but after a few hours you are fine.In fact the only problem that i have had is that i still push phantom glasses up my nose, but i'm sure that habit will fade away soon.