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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

Julia Dawkins

21 Jan 2019
No Rating

lens replacement went well. Following that I needed remediation treatment on one eye – lazer treatment. I was asked back a total of 8 times to review my eyes but was not explained anything about what or why I should have dry eyes. treat ment for that was hardly explained and I returned many ties without any further treatment scheduled, nor with any explanation of how they would proceed. after a year almost to the day I was given lazer remediation treatment. On the day all the proper tests were carried out before the treatment. However I overheard that my data had crashed to computer which instructed the lazer what to do. Finally after 3 and a half hours someone came to me and said they had solved their”little ” problem and work would now commence. I was really scared by the time I sat in the chair for my eye to be lazered (!) and had to say to the doctor that I just had to trust his expertise that he would not proceed if anything was wrong.
Terrible after care service and lack of information. I wrote complaining to them on March1st (I think) and still have had only an acknowledgement, but no reply to my complaiint. Outrageous! Would not reccommend to anyone.

14 Dec 2004

Had lasek at Birmingham clinic yesterday. All went well. I was in agony yesterday after anaesthetic wore off so stayed in bed all day. Woke up this morning and eyes were very sticky and had problems getting them open to put drops in. After I applied the drops they were fine, no pain and have been able to read newspaper and attempted to watch a bit of tv but had to keep closing my eyes. Eyes are very red at the moment but it's clearing up. I am able to see clearly and am glad I had it done.

14 Jan 2005

I had Epi-Lasek done to both eyes on 21/12/04 by Dr G Mathen at Manchester Surgery. The procedure itself was painless, I thought that I may start panicking but I was totally relaxed throughout, in fact having your teeth cleaned at the dentist is a lot worser. My Husband came in with me (not usual procedure) but was unable to hold my hand so instead watched by eyes on a TV monitor. After the procedure I could read about 5 lines down on the eye chart (before I could not see any). I felt fine afterwards but about half an hour afterwards my eyes felt really heavy and I had to close them then they began constantly streaming. The pain was not too bad more of a stinging sensation. I went straight to bed when I got home and just slept. The following day I could only open my eyes for a couple of seconds at a time so I stayed in bed all day. I went back xmas eve to have my bandage lenses taken out. I found that my right eye was very good but my left eye was all blurry vision and I could not see any of the chart. I was not worried about this though because I knew that this could happen and they need time to recover. When I went back for my 3 week check-up I was told I now have better than 20-20 vision. It is a miracle!!! My prescription before was Left -2.00 Right -1.75. I would recommend this treatment to anyone. Mr Ambrose (owner of Optimax) gave me a special half price offer - so thank you for making it so affordable! Thankyou to everyone at Optimax especially Dr Mathen. Feel free to e-mail me with any questions. P.S keep checking e-bay for special rates under vision/glasses/lenses category.

11 Feb 2005

I had epi-lasek at Liverpool clinic last Friday evening 4 February, prescription -3.75 and -4. The surgery itself wasn't painful although I have to say I wasn't fully prepared for the burning smell. I couldn't believe it when I walked out of the treatment room and could see without my glasses!! I spent that evening and the next two days like a gremlin avoiding bright lights. I wouldn't say my eyes were sore just very watery and it was difficult to open them to put the drops in. I returned on Monday to have the bandage lenses removed, this was a litle uncomfortable-I was 80-85% healed. I have been back to Optimax today (11.2.05). My right eye feels perfect but my left is still catching up. I'm back to driving standard and have to return in 2 weeks when I should be back at the standard I was with my glasses/contact lenses. I wouldn't say my eyes have been painful, dry or gritty. They do become tired a bit quicker and those dark sunglasses really are a must. I would certainly recommend epi-lasek so long as you are realistic about the recovery time (don't think I really was). When the advice booklet says it can take upto a month then the likelihood is it will!! All that said I can still see clearer now after a week than I have been able to unaided for the past 15 years or so......

15 Feb 2005

What sold Optimax to me was an encounter with a woman at the clinic while waiting for my initial assessment. She was bringing her daughter for the treatment having had it herself 5 months earlier. I am 100% happy with my treatment. My eyes are much healthier from not using contact lenses and I don't suffer from eye strain, as I did when wearing glasses. Optimax Ipswich staff are excellent - professional, decent and trustworthy.

16 Feb 2005

I had Lasik at the London clinic last week, 9th Feb. All I can say is that it takes a lot to impress me, but oh boy am I impressed!! I knew that it may not be possible to treat my eyes due to my prescription - long sight (+3.5) & astigmatism & a lazy eye. From the moment we entered the clinic we noticed the calm atmosphere. No-one was rushing round in a flap, everyone was so friendly & polite, and there was very little waiting around. Organisation was fantastic. Dr. Patel is such a wonderful man, he took all the time in the world to explain everything & make sure we really understood it all. What impressed us was when he said that he only treats patients that he knows will get a positive result from the procedure, thus keeping their success rate to its maximum. So I went ahead & had the Lasik. And they were right, it was totally painless! Dr. Patel talked to me all the time, he was very reassuring, I was only in there about 15 minutes & could see so much better when I sat up. My eyes felt a little gritty so I went home to sleep. Hubby woke me 2 hrs later for the drops, and the gritty feelings had gone! That night we went out for a while, & I could read the menu easily. I can honestly say that I've had no pain at all. And the best news? A week later I now have better than 20/20 vision, something that couldn't be achieved with glasses! I can't stop telling everyone & urging them to have a consultation! It truly is just wonderful. Go for it!!!

22 Feb 2005

WOW - Have it done!! I was -3.75 in both eyes with a slight astigmatism in both eyes. As I do contact sports, the only option for me was LASEK and I ended up having bilateral wavefront LASEK under the care of Dr. Eve at Newcastle on 16/2. I was fine up until I walked into the clinic and the nerves kicked in. When they had finished the last few measurements and the valium was offered I jumped at the chance. The lasering itself was strange as although no pain could be felt, the sensation of pressure when my eye was being prepared and finished could be felt. There was little smell and it was over very quickly. The thing I wasn't prepared for was the shakes afterwards. I was shaking uncontrolabley and the nurses said it was quite common as the adrenalin kicks in when the procedure has finished. Although I couldn't see clearly, I could see the fire escape sign at the bottom of the corridor so I knew it had worked already, I would have only seen a green blob before. The pain on the way home was unreal when the anesthetic wore off and I was soooo light sensitive you wouldn't believe, but I put in the emergency pain drops and took some oral pain killers and went straight to bed. I woke up at 4ish in the morning to go to toilet. I didn't realise until I was going back to bed that I could see and the pain had gone!! I woke again at 8ish and I could see! The vision was a bit blurred and seemed to vary between the eyes, but I had none of the pain/gritty feeling others had reported. I went for my aftercare on Saturday (19/2 - 3 days post op) and they were amazed at how well I have healed. My lenses were taken out and I could see 20/20. I know I have harped on, but it is so worth it - get it done, it will change you life, it has changed mine already!! A big thank you to all at Newcatle especially the nurse who held my hand throughout my procedure (I'm sorry I can't remember your name). Thank you Optical Express!!

26 Feb 2005

Hi, I travelled to the Leeds Clinic on Sat 19th feb to have epi-lasek on both eyes. I have to say the staff were excellent with me, and Dr Samuel made me feel really at ease. I wasn't too worried about the operation itself, i was more concerned with the pain I expected to kick in afterwards. Anyway I was given a bag of pain killers and ointments. The op was done at 2.30 and there was no discomfort at all. About 30 mins later we had just got back to the car park and i could feel my eyes getting heavier and then they just clamped shut, it didn't hurt too much,just a mild stinging sensation. i went home to bed and didn't open my eyes until sunday evening, apart from when my husband had to put some drops in for me. I wasn't really in pain over the weekend,it was more discomfort because my eyes just kept streaming, could have filled a couple of buckets. Sunday evening i was relieved to open them and see fuzzy shapes, better than nothing. On Monday things were still blurry but they weren't watering anymore, and on Tuesday i had to go back to leeds to have the contact lenses removed. my vision kept coming and going and i couldn't read the eye chart at all, this was scary but i was told this was perfectly normal and it should improve each day. On weds I woke up and looked out the window and could see right down the end of our road, i put the telly on and it was amazing watching it. everything was really clear, but when i turned on my pc i couldn't read any of my emails. i was quite tired and had to keep resting my eyes. Friday and today have been brilliant. there is no discomfort, my vision has settled down, hence i am now using the computer.i am going to take the car out tomorrow. i can see further than i ever could with glasses, and i am going back to leeds on Monday for another check up. i won't have any problems reading the chart now! This is the best decision i have ever made, it has taken me 3 years to pluck up the courage, but has been money well spent. I say go for it if you don't mind a few days discomfort! Back to work on Tuesday hopefully.

06 Mar 2005

I used Optimax in Croydon over two years ago for my LASIK surgery. I had to have a retreatment in 3 months, but now have near perfect vision. The staff we all brilliant and I cannot fault anything. I did my research beforehand, so felt reasonably confident before going. Obviously it is a risky procedure and I had my doubts, but now that it is done I have no regrets. My husband has now had his eyes done at Optimax in Manchester, and so far is very happy. I only wish this treatment was available when I was 20 rather than 40! It would have made those years so much easier!!! I would recommend Optimax to anyone, but would always say to do your research on the net about the procedure, research your surgeon carefully and use sites like this to get opinions from others. It is amazing when you start asking friends and colleagues how many people have actually had this done! Go for it!!

13 Mar 2005

I had worn glasses for 45 years and suffered very bad astigmatism. I heard from a colleague about Optimax in Glasgow and visited firstly for information and advice. I found all of the staff to be very helpful, knowledgeable and above all honest. I was given all the information verbally and in written format and asked to go away, read the info and then decide what I wanted to do. I then booked a consultation which again met all my requirements, all my questions were answered fully and I chose to have Lasik treatment which was carried out in August 2004. I am delighted with the results and cannot believe what a difference it has made to my life. I would recommend Optimax to anyone considering laser eye treatment - they are totally professional, very understanding, and honest and have many years experience in this specialist field.

15 Mar 2005

Tuesday 8th March I went in for Epi Lasek surgery at the Finchley clinic in London. Although I felt there was always room for improvement with the admin side of things on the day of my consultation, my opinion was certainly changed on the day on my op. Betheena, (think thats how she spells her name) Julia (who made me feel at ease as she had her eyes done the previous week) and Dr Patel who looked after me superbly, were professional beyond the call of duty and I was so please I was in their hands. The op itself was painless but I cant emphasise enough the pain that kicks in once the anaesthetic wears off. It was nasty! Still the next morning, after dosing myself up with their painkillers and sleeping pills I felt better next morning. Well a week down the line my left eye is perfect and the right eye is a bit behind but I am expecting that to improve over the next week or two. Its just a bit blurred but not so bad(please let me know if this has happened to you and if it will improve, just a bit worried) I have had the bandage lenses removed and will be having my weekly check on Friday so hopefully this time I can read the lines on the chart. Overall a good service and friendly staff and I would recommend. Those who have had Epi Lasek please let me know how your eyes are now 3 months down the line.


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