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Optimax

892 Reviews

I wouldn't recommend Optimax to anyone, the customer service of the Bristol branch is shocking. They don't keep to their appointment times and don't even apologise for the delay plus they lied every time when we asked them how muc ...Read more

1. Optimax Laser Eye Surgery Review

Optimax is a UK specialist in laser eye treatment, lens replacement surgery, and cataract surgery. Founded in 1991, this clinic has performed over 430,000 vision corrections. It currently has 28 clinics nationwide, including London, Bristol, Birmingham and Belfast.

Here is how nearly 1,000 real customers rate Optimax for its clinic, cost, treatments and surgeons:

Optimax Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(3.9 out of 5)

(3.6 out of 5)

(3.5 out of 5)

(5 out of 5)

(4.1 out of 5)

These ratings boil down to:

Pros: Fixed prices, free consultation, Wavefront technology, locations nationwide, NHS-trained surgeons

Cons: Poor customer service, lacking communication from surgeons, frequent delays

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote – as well as free eye tests worth £800!

2. Optimax Laser Eye Surgery Cost

“I would do this surgery again tomorrow knowing the results I have got. It was worth every penny – the best money I ever spent.” – Stephen Gerrard

(3.5 out of 5)

Laser eye surgery at Optimax costs £1,695 (per eye) for Wavefront LASEK or Wavefront IntraLase LASIK. Cataract surgery costs £2,995 (per eye), while implantable contact lenses will set you back £2,495 (per eye).

These are average prices for eye surgery in the UK – not as cheap as other high street clinics like Optical Express, but less expensive than eye hospitals like Moorfields Private.

Are there any hidden costs? No – Optimax offers free consultations, and transparent prices. Plus, there are finance options, meaning you can pay under £50 for 36 months for laser surgery, or under £70 a month for lens surgery.

Here are the prices of some of Optimax’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
Wavefront LASEK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Wavefront IntraLase LASIK£1,695£42.38
(36 months, 0% APR, £169.50 deposit)
Cataract / RLE / CLE Treatment£2,995£64.40
(36 months, 0% APR, £299.50 deposit)
ICL Treatment£2,495£51.49
(36 months, 0% APR, £249.50 deposit)

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool you can find out how much laser or lens surgery will cost you for free.

3. Optimax Treatments

“I am delighted that the procedure was pain-free, and I didn’t even need any painkillers afterwards. At the weekly check-up, I was amazed to learn I had 20/20 vision – much better than predicted.” – Joan Hassell

(4.1 out of 5)

As well as traditional laser eye surgery, Optimax also offers a range of lens surgery options. Here is the full list:

  1. LASIK
  2. LASEK
  3. Wavefront / IntraLase®Femtosecond
  4. Cataract or refractive lens exchange (RLE) surgery
  5. ICL surgery or keratoconus treatment

Aftercare

Optimax provides a free and comprehensive aftercare program to regularly check and monitor your vision at each stage of the recovery process. All aftercare costs are included in the cost of your eye surgery.

Optimax locations

Optimax offers a range of clinics nationwide. It also hosts open days, where patients are able to have a free assessment, take a tour of the clinic, and speak to specialist consultants. Optimax’s main locations are: London, Bristol, Birmingham, Cardiff, Belfast, Glasgow, Leeds, Liverpool, and Manchester.

optimax locations

4. The Verdict

laser eye surgery review verdict

I am really happy with the results. Apart from the machine not working and the long wait, the staff at this Optimax were really nice, friendly and helpful, as was Dr Patel. I would recommend this Optimax. – Tina Gibson

(3.9 out of 5)

Optimax has an average overall rating due to hit-and-miss patient care, based on nearly 9,000 independent reviews on Lasik Eyes since 2002.

Most patients we spoke to were happy with the service. However, the long waiting times and poor communication mean this clinic misses the top spots on the list of the best laser eye surgery clinics in the UK. Still, Optimax makes it into these top lists:

But is Optimax right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get closer to going glasses free:

  1. Find the top clinic in seconds: Answer three questions to be matched to the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test and personalised quote (with no obligation)

Click here to find the best clinic near you, and get a tailored quote.

5. Optimax Surgeon Reviews

6. Optimax Patient Reviews

RatingDate

28 May 2007

Dr Masilamani, my surgeon was fabulous, he put me at ease straight away and made me laugh in the consultation! Unfortunately the receptionist was extremely insensitive when an issue arose on the day and if it hadn't been for the fact that I liked the doctor so much, I probably wouldn't have gone ahead with it because of her. Never mind, I am now contact free and very happy!

28 May 2007

Had laser eye surgery last September and I now require glasses all the time for reading--I am very disappointed even though they said they could return my sight to what it was before surgery for free.

27 May 2007

I had Lasik at London Optimax clinic about 3 years ago. i got a 2 for 1 deal which is why it only cost me £750 (1500 between the 2 of us). I am looking at the forum at the moment as my son is coming up to 18 and is desperate to get rid of his glasses. I noticed on here that quite a few people on here are scared that because Optimax seem to have lots of offers all the time that you get lower quality treatment. All i can say is that I, (and the other 2-4-1), were extremely impressed with everything about our surgery , after care etc etc, and my eyes have been great ever since, and about 1 hours discomfort the day of the op. when i got home. The greatest testamant that i could give them is that I would take my son to have his eyes done there (even if it were a bit more expensive as i trust them). Only problem is, they wont treat anyone until they are 21. That doesnt sound like a company that are out to make a quick buck by any means possible. So dont be put off by the very commercial way they seem to run the sales part of the company - the surgical care is first class. Jim

27 May 2007
No Rating

In response to the migraine query, I suffer from focal aura migraines and have had lasik surgery (about 1 month ago now) with no ill effects. I have taken sumitriptan before although I have never found it to be too effective. At no point was I asked about migraines, although I was asked about medication. As I take the sumitriptan quite imfequesntly I didn't mention it. I think that might have been fool hardy. I think this is one of the situations where if you're thinking about getting surgery, you should go for the consult and ask the doctor.

27 May 2007
No Rating

I'm due to have my consultation and surgery, if my eyes are suitable, on Thurs 31 May at the Leicester Clinic. Has anyone had treatment there?

18 May 2007
No Rating

Hi Has anyone had laser treatments and was a sufferer of migraine.? i have heard that you cannot have treatments if you take sumatriptan?

17 May 2007

Had my Consultation at the Glasgow clinic yesterday 16th May with Dr Anwar who is absolutely superb. My prescription is -9.25 and -8.50 with astigmatism but it turns out that my Cornea is too thin (513 and 515)this making the procedure too risky so I will not be able to have 20/20 vision but my prescription will be improved by 6D on the 5th of June with Epi Lasek which sounds great to me. It also turns out that Dr Anwar treated my grandmother in 1996 for 2 years on the NHS due to various vision problems and both my Grandmother and Mother have nothing but praise for the man and they say I am in very very good hands with a Dr who has treated over 8000 eyes. Very friendly staff who take time to explain everything who advised me to visit my GP to get some Tramezepam/n for the pain/sleeping after the procedure which i never thought of. If your visiting the Glasgow clinic soon then dont worry, Dr Anwar puts you at ease, injects humour into the situation and invites your friend/partner into the consultation with you and also explains that your consultation lasts for 6 months and there is no pressure to go ahead with the surgery( I actually wanted to go ahead with the surgery that day but was advised to re-book and have a think about it so no pressure by the staff). Looking forward to the 5th June( but not looking forward to the after effects!) Oh and Also remember to book with the Ebay deal - go to ebay and search on Laser eye surgery and all the details/contact numbers are there as its £400 cheaper!

17 May 2007
No Rating

Has anyone been treated at the Croydon clinic recently? I am trying to find out which surgeon operates there? Thanks

16 May 2007

I booked in to the Reading Clinic due to Southampton not being available on the dates I could take off work. Had the initial check up in the morning and was booked in for 15.45. Due to a computer problem I finally went in at 18.00hrs, but having waited for several years before plucking up the courage to get it done this wasn't really an issue. Was prepared for the clamps, suction cups and burning smell after reading comments posted on this forum. Was a bit strange having swabs going over my eye but not being able to feel it. Dr Ayoubi was superb, he could have made an additional £600 - £800 out of me but his suggestions where spot on. Went for Lasik with no thrills and it is amazing to be able to see clearly. Had a bit of soreness & watering eyes for a few hours afterwards but awoke in the morning to be able to see clearly. Went back for the 24hour check up and was up to driving standard. I have noticed that the more I rested my eyes the better my vision got, so spent a chill out day listening to the radio and not doing anything, avoided TV and put the drops every 4 hours. I was -4.75 & -5.00.

16 May 2007

Had Lasik Wavefront at Optimax, Aberdeen 3 weeks ago. Even though clinic is not the most modern, the staff were excellent. Dr Osman was very professional and reassured me throughout the procedure. My sight is very good although my left eye is still a bit unsettled but Dr Osman assures me this will settle. I so wish I'd taken the plunge years ago!


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