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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

06 Feb 2008

I had worn glasses since age 12 and was short-sighted to about -2.5. Since having the Wavefront Intralasik treatment I now have better than 20/20 vision - alomst 16/20. I was warned that because of my age (43) I might need reading glasses straight away, but so far I haven't needed them and can read, use the computer etc - even thread a needle (just about!). So I am entirely free of glasses/contact lenses which is brilliant! I had my surgery done at the Cambridge branch of Optical Express. The day of surgery went very smoothly. I had been told to expect to be at the clinic for several hours, but in fact I was in and out in just over an hour! The procedure was extremely quick - there was no pain at any stage - no injections - just drops to anaesthetise the eyes. The longest part of the procedure was cutting the flap in the cornea. I opted to pay extra to have this done by the ultralase machine, rather than the surgeon. After creating the flaps in both eyes, he then carried out the laser correction. It all seemed quite quick and I believe I was in an out in under 10 minutes. You lie back in a chair and have to keep focussing on a light. It's is a bit disconcerting as at one point during the procedure, your vision goes a bit black and you can only dimly see the light - but you are talked though it all and told what to expect, and it only lasts a moment. After I left the surgery - wearing my sunglasses in December(!) - I went straight home. Initially I felt fine - my eyes were a bit heavy. I began to feel worse once the anaesthetic wore off a couple of hours later. The worst it ever got though was a gritty, watery feeling. I took two paracetomol and went to bed - wearing the eye-mask I had been given. After two hours sleep, my eyes felt moreorless o.k. again. Six weeks later all is fine - no problems at all. My vision is great - I just wish I'd had it done sooner!

02 Feb 2008

Excellent service from the first contact from the Call Centre to follow up. Staff at the Dundee High Street bracnh were excellent. Yvonne and Kirsty were caring, professional and comforting. Staff involved in the procedure were wonderful, especially the man with the nice voice who counted down the seconds!! Procedure itself was not nice, but short. Keep on top of your drop routine afterwards and wear your goggles and all will be fine. Would recommened perming or tinting lashes before because you can't wear make up for a week. Results are wonderful. Would definitely recommend it.

31 Jan 2008

All the staff have been fantastic the surgery has been life changing it has been a great experience

31 Jan 2008

The procedure was quick and pretty painless the staff have been fantastic really enthusiastic and supportive. And best of all I CAN SEE !!!!! It is literally the best thing i have ever done

29 Jan 2008

I had surgery in June 07 at the Milton Keynes branch. I am extremely pleased with the results of my surgery, having gone from having sight worse than 6/36 (-4.5) to now 6/4 (Perfect so I am told!!). The Staff have been excellent and the proceedure went without complication. The post surgery treatment and customer service have been faultless. The only thing that was disappointing was the amount of time which I have had to spend waiting for appointments, some 45 mins one time! I have already recommended a colleague, who also had surgery recently with optical express and is as pleased as I am.

29 Jan 2008

Extremely satisfied with the results and aftercare received. Must say it`s money well spent in fact. Truly recommend treatment and treatment with optical express. CONSULTATION: Cross Street Manchester SURGERY: Manchester

26 Jan 2008
No Rating

Hi. I was wondering if anybody could recommend the Nottingham branch. I have a consultation there in a fortnight's time. Thanks

24 Jan 2008

I am extremely happy with the results of my surgery and would recommend anyone thinking about it to do it. I use Optical Express in Bluewater - they were very good, customer care before and after surgery could not be faulted.

23 Jan 2008

A big thank you to everyone i came into contact with,from my first visit to optical express in Preston.everyone was very helpful, to my procedure at Barlow house in Manchester, again the staff were very polite and professional,a painless procedure has been followed by very good aftercare, I highly recommend optical express should any body be considering laser treatment.once again my thanks to the staff at the Preston branch.

19 Jan 2008

The treatment i received for my Lasek has been a tremendous success. I was assured at every stage of the treatment process,from initial consultation to post-treatment. I can confidently state that my decision to choose OPTICAL EXPRESS has been money very well spent. CONSULTATION: Cross street Manchester SURGERY: Manchester


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