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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

20 Mar 2008

Consultation- Livingston Surgery - Glasgow Have been stressing for days about op. There was no need to it was over in minutes. Today I have better than 20/20 vision! I am over the moon and would recommend it for anyone. Thanks to all staff here and in Glasgow, the op staff were lovely. No complaints!

17 Mar 2008

The procedure was easy and painless, no problem at all. The hours after the surgery once the anesthetic wore off were without exaggeration absolute agony - make sure you have some very strong painkillers handy! Eventually I slept and after waking next morning have had no pain or soreness at all and my vision is just fantastic. I wish I had not waited so long to get it done! Good: the result, quick painless treatment, Steven - the consultant at Chelmsford is excellent and I recommend him highly, the aftercare. Bad: the Chelmsford branch of Optical Express itself is just shocking. They do not answer the phone, do not get calls returned, they completely messed up my procedure booking (gave me the paperwork and booking conformation but never booked it with Bluewater) and had to rebook for the following week - they actually refunded some money because of the mess-up. Don’t let my assessment of the Chelmsford branch put you off, as I said, the consultant is really good as was everything else with Optical express.

17 Mar 2008

I was really surprised at how quick I could see. The Dr and nurses were really helpful and the staff for after care was great. Far better and more relaxed than Ultralase and there staff. I have recommended Optical Express to quite a few friends and customers of ours. The staff, Dr. and after care was marvellous.

17 Mar 2008

It was great! I could see almost immediatly after my procedure, and the vision kept improving as the hours went by. At my 24 hour post-op appointment I could see better than I ever could with my glasses and contact lenses. It really has been a life-changing procedure, and I have been recommending Optical Express to all my friends. I had my consultation in St.Albans and the staff were fantastic, especially Kavita, who was very friendly and professional. I had a consultation when i was 18 and was deemed unsuitable but I'm so glad that the technology that Optical Express use have opened the boundries for people like me with high prescriptions. For all of those people that are nervous as I was, please trust me and go ahead with the procedure, it will be the best thing you've ever done!

17 Mar 2008

I had been wearing spectacles for a number of years and finally decided to get rid of them after alot of persuasion from my mum. Really nervous on the day of surgery but the staff at the Dundee store in the High St were brilliant from the minute I stepped in the store. Sheila the manager welcomed me at the door and Yvonne my counsellor remembered me immediately. I was taken up stairs to the balcony where Lee looked after me and reassured me that everything would be okay. There were a few further tests that had to be done but all went okay. The surgeon David Teenan was brilliant and the surgery team really made me feel at ease when i got my treatment done. I was in there for less than five minutes. Clark the assistant manager popped in when i came out to make sure I was okay and that i had someone coming to pick me and that i knew when to take my drops. When i went home i just wanted to sleep. I had a really good sleep and when I woke up I couldn't believe i could see, at first i thought i had left my contacts in. Remember and put your drops in makes such a difference. Went for my post op on Sat and was told i could drive by the optician Stewart. All the staff wanted to know how I got on couldn't believe how genuinely interested they were and they all seemed to remember that i had my eyes done the day before. I want to thank Sheila, David the surgeon and the team on how brilliant they all were. Anyone who is thinking about getting it done, honestly JUST DO IT!!!!!!!!!!!!!!!!

15 Mar 2008

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15 Mar 2008

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15 Mar 2008

I was very satisfied with the counsellor, optometrist and surgeon. I wish I had had treatment sooner

14 Mar 2008

I had my consultation, treatment and aftercare done at the Inverness store. After wearing glasses for nearly 20 years, I have gone from -3 in both eyes to 6/5, which is better than 20/20. My only regret is that I didn't do it sooner.

13 Mar 2008

I am totally thrilled with the service received by Optical Express. Could not recommend them highly enough.


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