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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

28 Apr 2009

From my initial appointment the staff has been exceptional. The friendly staff at Tunbridge Wells have excelled in all departments. Offering help, advise assurance throughout my treatment. I would certainly encourage others to use Optical express.

25 Apr 2009

I had my surgery just over 2 weeks ago now and what can I say....it's absolutely fantastic! I had my surgery at the Meadowhall branch and all the staff, since my first consultation there have always been brilliant - really friendly and helpful. I was so nervous on the day of my procedure, but there was absolutely nothing to be nervous about. My surgeon Dr Samuels re-assured me and answered any last minute questions I had before going in. Once in the laser room, I laid down on a kind of dentist chair, where my anaesthetic drops were put in to my eyes. I must have been shaking like a leaf as I was asked if I would like a nurse to hold my hand! Of course, I snapped up their offer and it really helped calm my nerves. I have to say the actual suction was pretty uncomfortable, and also when they clamp your eye just before lasering was too, but apart from that it's pretty painless - just a very weird feeling! I sat up from the chair about five minutes after entering the room and I could already see the clock on the wall - which I would never have seen before, and also managed to see and wave at my mum and dad, who were sat right at the end of the corridor so already I was over the moon! Apart from the cloudiness, and the slight stinging in my right eye my vision was already a million times better than before. I was talked through my drops by the lovely lady who held my hand throughout my procedure and told to just go home and rest. By the time I was home, and despite the painkillers, my eyes were really starting to sting and they were watering like crazy. I gave into the urge to close my eyes, and managed to sleep for a few hours. I woke with my eyes still a little cloudy which stayed with me for most of the night but woke up the next morning fine. They were quite bloodshot - especially my right eye, which is still a bit bruised. I went for my post op check-up the next day and found my left eye had a bit of inflammation and so had to take extra drops and go back the following day to make sure everything was OK. This had thankfully cleared up OK, and two weeks on my vision is great! I still have a bit of dryness in the mornings and late at night but nothing that my blink drops can't fix. I know how much reading these reviews helped me when I was deciding whether to have my eyes done, and I have to say, it is by far the best decision I've made. My advice to you - If you're thinking of having it done just go for it!! It will change your life :)

25 Apr 2009

Had surgery 13.1.9, very apprehensive but was reassured by team. I have had glasses since age 4 years but would not wear them from about 13 years, lost a lot of quality life during teens and early twenties because I could not see. Finally got contact lenses aged 23 started with hard then gas permeable and finally soft. So, I have been through the mill with my eye balls. Now aged 57 plucked up courage to have laser and WOW cystal clear vision. My prescription in both eyes was over minus 8, I have had monovision laser which means one eye is for distance and the other is slightly under strength so I can read, so no need for reading glasses. Now, I know you might be considering laser treatment but probably like me are REALLY SCARED OOOOO!!! Don't be, you'll kick yourself after you have had it done. It only takes seconds and does not hurt one bit, the team are fantastic and I could not shake my surgeons hands enough after, he has given me a new lease of life. I recommend paying extra to have the laser cut, for me it was less stressful than worrying about a scalpel. ANYWAY, GO FOR IT WHAT HAVE YOU GOT TO LOSE????

23 Apr 2009

I had my laser eye surgery at Optical Express in The Trafford Center, I was really nervous about the whole thing but I really don't know why I was now! as the surgery is completely painless, after the surgery my eyes were stringing but once I had been to sleep for a few hours that soon disappeared. If any one is thinking about going for it but keeps reading bad reviews on the internet, forget about them and just go for it. I'm extremely pleased with the service and the results!

16 Apr 2009

I had both my eyes done on the same day at the Optical Express clinic on Minshull Street in Manchester (Barlow House). My first visit, with Andrew, was to review the procedures available and to have him answer any questions. No pressure, just excellent advice and help. This was followed by an eye test with Elaine to check my suitability. Glad to say I booked my laser surgery the same day. My surgery was brilliant, the surgeon, a Mr Aziz, was exactly what i was hoping for, professional, meticulous, comforting and friendly. He has performed over 30,000 procedures which made me feel completely at ease. The actual surgery took less than 20 minutes for both eyes and went perfectly. No pain at all, no discomfort and no terrible smells. The days after i experienced watery eyes (with the occasional stinging) but nothing to keep me awake at night - and i didnt take any sleeping tablets. I did expereince some dryness and inflmation in my right eye in the weeks to follow which caused slight blurry vision, but with frequent visits (which are part of the treatment plan anyway), additional drops (all provided free by optical express) and following the advice from Elaine im glad to report just a month later my eyes are 90% healed (slight redness in my right eye but dissapearing by the day). Even better news is that my vision is crystal clear, my eyes are no longer dry or sensitive and im able to lie on the couch and watch tele without a creek in my neck because of wearing glasses. If you are like me you are probably remembering all the negatives you have read about laser eye surgery, dont! While i think its good to research so you know what to expect, dont let it stop you from having it done. Optical Express, Elaine, Andrew and Mr Aziz are fantastic. Its improved my quality of life exponentially! I have such confidence in my eyes and myself now that i wish i had it done earlier. Good luck!

15 Apr 2009
No Rating

***4 WEEK UPDATE*** Almost a month on and my sight is superb. No dry eyes or halo's at night. I was treated by Mr Tom Matterman at Bristol Cribbs Causeway. I cannot rate this surgeon highly enough. You only get one set of eyes and boy was I apprehensive about having treatment. This surgery is life changing. For the first time in my life I can walk in the rain without steaming up!! Go for it. If anyone is feeling nervous or unsure before booking a consultation please contact me and I will be happy to talk through my experience and answer any questions. If you would also like a money off voucher please drop me a line. Please ensure that you do this BEFORE booking your consultation with Optical Express. Good luck Paul

26 Mar 2009

I cannot rate the treatment highly enough. The surgery was painless and my surgeon Mr Tom Materman at Bristol very professional and skilled. You only get one set of eyes so I was a bit nervous of what was about to happen. I had no need to worry and now have better than 20/20 sight. If anyone would like further information or a money off voucher please do not hesitate to contact me. I would be pleased to talk you through my experience. You can contact me by clicking on the link from this posting Kind regards Paul

24 Mar 2009

I had my surgery on Saturday 21 March 2009 at the Edinburgh clinic. My surgeon was Dr Sanjay Mantry. The surgery was very quick, totally painless and not at all scary. I had done the research before had, read lots of reviews and check every site and feedback forum I could find. After the surgery my eyes were slightly stinging (less than getting shampoo in my eye) with one eye hurting more than the other, but I was not streaming or too uncomfortable. I tried to rest, but did not sleep and in a few eyes I felt fine. From the moment I sat up after the surgery I could see better than before. I had more than -7 in both eyes before surgery, so the difference was obvious. At first it was a little cloudy and not perfect, but it continually improved and by my Sunday Check up was better than 20/20. It does fluctuate a little when I am tried, but is otherwise brilliant. This was well worth the money and I would recommend that as long as you have researched the risks and benefit for you as an individual it is well worth doing.

18 Mar 2009
No Rating

Has anyone had lasik/lasek or anyother treatment done at cambridge optical express as im thinking of having it done and cant find any reviews on cambridge pleas ehelp if you can.

15 Mar 2009

All i can say is it's the best thing i've ever done! After wearing glasses for 17 years(since i was 7), i can't believe my glasses are still in the bag that was given to me at the clinic. I keep thinking it's dream! Did i ever wear glasses I was able to get an appointment within a week for both my consultation and surgery, Optical express was great, the surgeon was reassuring, i would recommend them and the treatment to everyone i know. thank you optical express you've changed my life!


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