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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

28 Jan 2005

I had Lasik surgery at Southampton on Friday 21st January 2005. My surgeon was Mr Aziz and he was very reassuring and put me at ease. I cannot fault the aftercare, Jo Truscott is very thorough and will answer all your questions until you are happy. The surgery team were fantastic. The day after surgery I noticed the difference straight away. I can now enjoy life without glasses. Thank you to everyone at Optical Express - Southampton.

30 Jan 2005

I had bilateral lasik surgery at the Glasgow Clinic on Friday 28th January. I was quite nervous beforehand, but the team at the clinic put me at ease and made me feel very comfortable. The surgery itself was painless and over within 10 minutes and I was reading the clock in the surgery (before, I would have struggled to even see the clock!)Afterwards, my eyes were a little uncomfortable and as recommended, I kept them closed for a few hours. On opening them, any discomfort was gone and my vision was as good, if not better than with my contact lenses. My check up on Saturday morning confirmed that my vision was much better than that required for driving - and hopefully, should continue to improve as they settle. I would definitely recommend Optical Express to anyone. The staff have been excellent throughout my experience - from screening to surgery and aftercare. I wish I had done it sooner!! Thanks to all at the Glasgow Clinic.

06 Feb 2005

I had lasik surgery 2.2.05, within 20 mins. i could read the eye chart without any problems. The staff at optical express are excellent, knowledgeable and without doubt first class. Slept well and awoke for the first time in 15 years being able to see t.v. without glasses. The surgery was painless and i have had no problems since. no discomfort or any pain. My sight is so very important and to walk down the street seeing without glasses is like a small miracle. I have told my friends all about the treatment, 2 of them are now going to have it done. There are minor risks but nothing like the scare stories the media tell us about. If you are thinking about it, just talk to the people who know. It dosen`t cost anything to ask.

09 Feb 2005

This is an update of a comment I wrote 6.8.04 after having found I couldn't have laser surgery since my left cornea showed a slight weak point. This was most likely due to overuse of lenses and I was told to go without them for a few more weeks and then try again. As I live abroad, a few weeks ended up being a few months and I decided to fly over for a long weekend and have enough time for lasik and a check-up the day after before returning to Norway. This was on the 13th Dec. the last day the Manchester clinic had planned to have operations before Christmas (and I would then have a check-up during the Christmas holidays). I was greeted like a long-lost friend which was very positive - there must be hundreds of patients through the door but they had remembered me. This time the orb-scan of my eye could be performed in Manchester rathen than having to be sent down to London for it (they now have a scanner of their own). The results were better but Mr Aziz was still a bit sceptical to performing Lasik (which I had planned) as this would weaken the cornea more than Lasek. After a rather uncertain half an hour with a repeat of the scan and a lot of discussion back and forth, he concluded that he would perform the surgery but only with Lasek. Since I hadn't planned to be in the UK more than a couple of days I wouldn't be able to have my bandage lenses removed(which you have with Lasek) on the requisite 4-day check-up. However, Mr. Aziz was very matter of fact about the whole thing and, quite rightly, felt that it was wrong to choose which method to go for simply due to the fact that I wouldn't be able to come to a 4-day check-up. "After all", he said, "you have been wearing contact lenses for nearly 20 years - you know how to take a lens out and bandage lenses are simply lenses without a prescription". So that is what we did, and half an hour later I was lying on the operating table ready to have my first eye corrected. What an easy experience - they tell you all the way exactly what they are doing and how long it will take. I felt absolutely nothing until my eye was washed after the procedure (and felt water run down my cheek), and immediately the first eye was finished (41 seconds of laser) I became aware of a clock on the wall and it showed 12:08. After the next eye was finished (45 seconds of laser) Mr. Aziz asked me what time it was (12:17). That is how quick the whole thing is. Afterwards I was light sensitive and also sensitive to the cold air outside so it was good to get quickly into a taxi and home. The rest of the day was fine (lay down for a couple of hours in the dark) and the following day was surprisingly good too, including flying bakc to Norway - I was just very good about using all the eye drops they had given me though I didn't need the painkilling ones. Not until the third day mind you when I woke up and it felt like someone had poured washing-up liquid into my eyes. I had a hard time keeping them open and just wanted to sleep (had really expected to feel like this on the day of the surgery so it was a bit of a surprise). After that it got a lot better though my eyes felt more and more gritty. I took the bandage lenses out myself on the 4th day and was a bit disappointed that the grittiness (which I had presumed was due to them) got a bit worse immediately afterwards. Next day was a lot better and it has been uphill ever since. Now, 2 months on, my sight is excellent. I haven't had my month's check-up but after 2 weeks I had 20/20 in one eye and a bit worse in the other (from being -5.25 in both). The only negative points I have experienced is that lights "halo" a lot (particularly car rear lights!) but I have been told that this gets better with time, and that my sight is a bit "cloudy" the first half an hour when I come inside after having been out in the cold. The very positive effect (other than no specs!!!) is that my eyes are far less dry and uncomfortable after a day in front of the PC in an air-conditioned office than they were with either lenses or specs. I hardly need to use eye drops any more which is the opposite of what I had expected (a possible side-effect of Lasik is dry-eys whereas Lasek is better which I can definitely corroborate). So to summarise - Optical Express have been fantastic, the experience was fine and the result is marvellous.

16 Feb 2005

just a note to thank the STAFF at the newcastle eye clinic for their outstanding customer service. From initial appointment to surgery and post care I have received excellent support and service. I have been with the eye clinic as it was in newcastle for around 23 years - I was however very nervous regarding the eye operation. The operation itself is really pain free and not to bad - yes afterwards my eyes were a little uncomfortable for around 48 hours ish. however for a couple of days discomfort i have now excellent vision - i wish i had done it sooner. recently i have been to centre parks and alton towers - what a difference in the swimming pool etc. Newcastle highly recommended - from the most nervous and pesamistic person there was regarding lasik treatment. Thank you to newcastle STAFF again.

17 Feb 2005

I cannot thank Optical Express enough and in particular Mr Aziz and the team at Bristol, specifically Carmel and Lisa. The whole experience was just so easy and fantastically professional. This has got to be the best money I have ever spent; it has totally changed my life. I cannot recommend or thank them enough.

17 Feb 2005

I WAS VERY NERVOUS AND EVERY STEP OF THE WAY ALL THE STAFF WERE VERY KIND. THEY KEPT ME UPDATED AT EVERY STAGE. THE PROCEDURE WAS NOT AS BAD AS I THOUGHT IT WAS GOING TO BE. VERY IMPRESSED WITH EVERYTHING. WELL RECOMMENDED.

18 Feb 2005

Very pleased. You just have to overcome the fear of someone messing with your eyes. Aftercare very good. I keep thinking that i have not put my glasses on in the mornings and then realizing that they are not needed any more!

18 Feb 2005

My surgery was done on the 04/02/2005 in Milton Keynes. I recommend having it done, its well worth it. All the staff have been very helpfull and profesional.

18 Feb 2005

I had surgery at the end of Sept 2004 in the Milton Keynes branch. All staff were extremely kind and helpful. I was very short sighted at -7 and now they are better than 20/20! I would definitely recommend this to anyone thinking about it. A couple of my colleagues have also had the surgery and feel exactly the same way...


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