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Optical Express

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1806 Reviews

Optical Express were simply brilliant. Everything from the warm welcome of the counselling staff (shreeya Mistry), consultation with Pretti Khakhar to the treatment with the surgeon was seamless. Throughout the process I felt tota ...Read more

Optical Express has grown to become one of Europe’s leading providers of laser eye surgery. It operates over 200 clinics, of which 100 are specifically designated laser consultation clinics and 54 are laser treatment clinics.

With locations throughout the UK, Holland, Germany, Ireland, France and Croatia, Optical Express has carried out over one million laser eye surgery procedures worldwide. What’s more, over 99% of patients would recommend Optical Express to their friends and family.

Pros: Value for money, caring surgeons, 128 UK clinics, latest technology, dedicated aftercare

Cons: No fixed prices (talk to them for a quote)

Compare clinics: See if there are any other top-rated clinics near you, and use our simple tool to receive a personalised quote.

  1. Optical Express Laser Eye Surgery Review
  2. Prices
  3. Treatments
  4. The Verdict
  5. Surgeon Reviews
  6. 1,806 Patient Reviews

1. Optical Express Laser Eye Surgery Review

I’m very happy with my laser treatment. There’s nothing to worry about – there’s no pain, and I would recommend it to anybody. The aftercare at Optical Express is also very good. I just wish i had done it years ago. – Philip Lavelle

Optical Express uses world leading technology, and their laser platform – the VISX S4IR – delivers safe, accurate and precise results. Fun fact: Optical Express is the only vision correction provider to invest in the iFS150 intraLASE in each of its clinics – the same technology that led to NASA backing laser eye surgery for astronauts in 2007.

Over 99% of Optical Express patients achieved 20/20 vision or better following treatment, according to a study carried out in June 2017.

With over 25 years’ experience in eye care, Optical Express boasts excellent surgical outcomes, and has invested £400 million in technology to offer advanced methods for vision correction.

Optical Express has 128 clinics in the UK alone – far more than any other eye surgery provider. Its locations include London, Liverpool, Manchester, Leeds, Glasgow, Edinburgh, and Dublin, with many more situated in all corners of the country.

Here is how nearly 2,000 real customers rate Optical Express for its clinic, cost, treatments and surgeons:

Optical Express Rating OverallClinic RatingCost RatingSurgeon RatingTreatments Rating

(4.6 out of 5)

(4.5 out of 5)

(4.8 out of 5)

(4.5 out of 5)

(4.7 out of 5)

CQC Rating: Good

  • Treating people with respect and involving them in their care
  • Providing care, treatment and support that meets people’s needs
  • Caring for people’s safely and protecting them from harm
  • Staffing
  • Quality and suitability of management

2. Optical Express Laser Eye Surgery Cost

optical express laser eye surgery prices

True, it was an expensive operation, but I spent £500 a year on contact lenses and optician appointments – I see it as an investment! – Dave Reyner

(4.8 out of 5)

Laser eye surgery at Optical Express costs from just £595, or from £1,995 for lens replacement surgery. Of course, these prices depend on the treatment you choose, as well as your prescription, so you’ll want to pop in for a free consultation to get a tailored quote.

Optical Express is one of the cheapest laser eye surgery clinics in the UK. Its prices are well below average, compared to over 70 leading eye clinics and hospitals nationwide.

There are also a range of pay monthly finance options, so you can benefit from eye surgery for less than £50 a month – and it’s 0% finance for 10 month contracts.

Are there any hidden costs? No, the consultation is free, and you even get free eye tests worth £800. The only downside is not having fixed prices like at Optegra and Optimax, but at least the costs are lower at the end of the day.

Here are the prices of some of Optical Express’ popular lens and laser surgery options:

Eye Surgery ProcedurePrice (per eye)Finance Options (per month)
LASEKFrom £595£49.50
(10 months on 0% APR, £100 deposit)
LASIKFrom £1,195£42.02
(for 18 months on 11.5% APR, £500 deposit)
LASEK (with iDesign)From £1,495£41.69
(for 24 months on 11.5% APR, £500 deposit)
LASIK (with iDesign)From £1,495£46.35
(for 24 months on 11.5% APR, £500 deposit)
Monofocal lens surgeryFrom £1,995£48.89
(for 36 months on 11.5% APR, £500 deposit)
Multifocal lens surgeryFrom £3,195£47.39
(for 72 months on 11.5% APR, £500 deposit)
Phakic IOLFrom £3,395£47.39
(for 72 months on 11.5% APR, £500 deposit)
YAGFrom £595N/A

Want a tailored quote? The only way to compare exact quotes is to see an eye expert for a check-up. These can cost up to £250, but with our simple tool, you can find out how much laser or lens surgery will cost you at Optical Express for free.

3. Laser Eye Surgery Treatments

Fantastic! I am so pleased I has the treatment – playing sports is so much easier!  All the staff were very helpful, reassuring, and happy answering my questions. I’ll definitely be recommending Optical Express to everyone, their service is excellent! – Stephanie Yeadon

(4.7 out of 5)

Laser Eye Surgery

Laser eye surgery is a simple procedure that can correct your vision in a matter of minutes. Optical Express offers the most popular types: LASIK and LASEK (if you are not suitable for the surgical LASIK).

In both treatments, a cool beam advanced laser reshapes the cornea (the surface of your eye). Optical Express uses a technology called iDesign, which is based on Wavefront technology and takes thousands of eye measurements to produce the best results.

Lens Replacement

Optical Express has 20 years’ experience in lens replacement surgery. This surgery is a popular treatment for people with long distance vision, short distance vision, and even cataracts.

An eye consultant can help you decide which surgery best suits your needs:

  • Refractive lens exchange (RLE) – This surgery replaces the natural lens with a synthetic intraocular lens (IOL) implant.
  • Phakic IOL – This type of IOL is an alternative to laser eye surgery for patients with strong prescriptions.
  • YAG laser treatment – YAG laser capsulotomy is a non-invasive procedure used to treat refractive former lens exchange patients whose vision starts to fade over the years.

Cataract Surgery

Optical Express performs the highest number of cataract surgeries – after the NHS, according to its website.

Cataracts are small, blurry patches on your eyes, giving you cloudy vision. Cataract surgery involves removing your damaged lens, and replacing it with a premium synthetic one for sharper near and distance vision.

Aftercare

Optical Express custom-fits its aftercare plan to every patient. This plan includes any medication that will aid the healing process, optometrist-led follow-up appointments, and an out-of-hours medical helpline.

Patients receive 12 months’ continued care as standard, and Optical Express recommends annual examinations to maintain your eye health.

Safety Record

All surgical procedures carry a degree of risk. However, laser eye surgery has an impressive success rate, and is the most popular elective surgery in the world.

99.2% of patients achieved at least 20|20 vision following surgery at Optical Express, based on a study of 190,231 Optical Express patients with the most common prescriptions. That’s why this eye clinic promises 20|20 vision or your money back.

Just be aware that the risks increase the more complicated the surgery. Optical Express will provide a screening service to check whether you are suitable for surgical treatment.

4. The Verdict

laser eye surgery review verdict

I can highly recommend Optical Express. They are very professional, and the procedure was pain free. The best thing now is I can see very well without glasses – and it was only done 3 weeks ago. – Elaine Gibson

(4.6 out of 5)

Optical Express is the best voted place for laser and lens replacement surgery, based on nearly 9,000 independent reviews on Lasik Eyes since 2002. With hard-to-beat prices, leading technology, and fully qualified surgeons, this clinic tops the list of best laser eye surgery clinics in the UK, as well as taking the crown for:

But is it right for you? The only way to find out is to see if you’re eligible for 20/20 vision or your money back, and to get a tailored quote. That’s why we make it easy to pop in for a free consultation, have free eye tests (worth £800), and talk through your options with an eye expert.

Next steps: Our simple tool helps thousands of readers a day get one step closer to 20/20 sight:

  1. Find the top clinic in seconds: Answer three questions to be matched with the leading eye clinic in your area
  2. Check you’re eligible in minutes: Receive a quick call to check you can get surgery (we don’t share your number with anyone else)
  3. Book a free consultation: Talk to an expert at a clinic you can trust for a free eye test (worth £800) and personalised quote (with no obligation)

Click here to find the best clinic near you, and receive a tailored quote.

5. Optical Express Surgeons

6. Optical Express Reviews

RatingDate

12 Aug 2004

I chose to have Lasek treatment earlier this year (April) as I was a soon to qualify student midwife fed up of wearing lenses and glasses. The lasek treatment was performed by Mr Aziz at the Manchester clinic. My prescription before hand was -3 in both eyes. I now have 6/5 in both eyes with no problems of dryness or halo's. The procedure itself on the Saturday morning was slightly uncomfortable but painless. Later the same evening I needed paracetamol as well as the clinics recommended medication. I required pain relief for mild/moderate pain until the discomfort subsided on the Monday morning. All follow up appointments have been conducted professionally and no problems have been identified. The proceedure has improved my life beyond words and I still marvel on a daily basis on the clarity of my sight. An added bonus has been the dissapearance of the multitude of headaches I used to experience before treatment. Before the procedure I researched both the treatments and clinics thoroughly. Optical Express came out as favourite mainly because of the Laser used within their clinic. Two of my friends have now also had the Lasek treatment, both have 6/5 vision. One of them is a Nurse, the other is her 62 year old mother. AMAZING.

17 Aug 2004

I had surgery 3 months ago at Optical Express in Newcastle upon Tyne. It is the best thing I have done. Very little discomfort for a lifetime of vision. Absolutely amazing. The aftercare service I have received has been fantastic. Many people I have spoken to say they haven't got the bottle to go ahead with surgery although they would love not to have to wear glasses and say I am very brave. There was nothing frightening at all about the experience, all over with in around 2 hours and back home! Best money I have ever spent...

20 Aug 2004

Lasik treatment 18th August 2004 Optical Express - Silbury Arcade, Milton Keynes. After 30 yrs of wearing contact lenses and 5 years thinking about it, I have just had Lasik eye surgery and can't recommend it enough. I had it done at Optical Express, Silbury Arcade, Milton Keynes and can recommend the staff there very highly, not only for their professionalism, but also their care, understanding and the time they took to put me at ease, from Jill the receptionist, Paula the counsellor, Teresa the nurse and the rest of the operating staff but especially Darsi the Optometrist who did most of the examinations and Mr Jaine the surgeon for his expertise. I was even shown the laser suite at my inital appointment. It's now Friday morning 20th and I had the treatment Wednesday at 1.30 pm. I picked Lasik because of the shorter recovery time (due to work commitments) and the worst part of the whole procedure was probably deciding which treatment to go for, as Lasik involves surgery and I'm not very brave. Before treatment you are given a tablet to help you relax, then taken into the laser suite. The actual procedure was absolutely amazing. Everything is explained to you as it is happening to help put you at ease. You are asked to keep looking at the red light and you will feel a slight pressure on your eye as the flap is cut and then it will go dark for a few seconds, the laser is then started and lasts for approx 10 to 20 seconds, the flap is put back and the other eye done. The whole treatment lasted only approx. 15 to 20 minutes from going into the laser suite to coming out. When I came out I was amazed that I could see without my glasses although it seemed as if my eyes were under water and the whites of my eyes were very red but not painful, only a little uncomfortabe. In the car going home I was so amazed to read road signs without either glasses or contact lenses. I went home and went to bed and slept for about 4 hours and when I woke up the redness had gone. Yesterday morning I went for my day 1 check up and was told I had 20/20 vision - Fantastic. I would definitely reccomend it. Thanks again to all the staff at Optical Express Milton Keynes

20 Aug 2004

I had Lasik carried out on both eyes on 31st July by Ms Susanna Boytha - she is a wonder woman! I cannot believe how well I can see. After I struggled with contact lense for over 25 years, I wish I had been able to get the surgery done earlier. On the day of the appointment I was a little nervous, but after the vallium (or whatever) I was completley calm. After surgery I went straight home to bed for a couple of hours, after wakening 3 hours later all fuziness in my eyes had gone, and by the next morning, I had 20 20 vision, I was over the moon. Many thanks to the surgeon and to all her staff in your Glasgow branch, and a special thanks to the delightful Jill Young.

24 Aug 2004

i have recentley had lazer treatment at optical express in birmingham.i can only say that it is amazing and has changed my life.although it is slightly scary to have an opp on your eyes,i can honestly say it is only uncomfortable and is definately not painful.and as for the result i am on cloud nine.i have worn glasses for the best part of 25 years and now my eye sight is restored fully.the staff at optical express are both friendly and put you at ease.i cannot thank the surgeon and his team enough and particulary the support and advice of Sofia who was wonderful.i cannot wait to go snorkeling again and to return to my footy.it proberbly wont make me play any better but it will be a pleasure to see the ball again! many thanks once again.

25 Aug 2004

I had lasik treatment in the Reading Branch on Friday 13th August. I have to say I was very impressed with the staff and the surgeons, they put us all completely at ease and made a potentially scarey situation much easier to handle. It was quick and highly effective, two weeks on I have perfect vision and am completely happy with the service and backup from Optical Express. I would reccomend anyone considering this to get themselves along there as soon as possible, I dithered for three years and wish I'd gone ahead sooner.

27 Aug 2004

I've had to wear strong glasses since my early school years, being able to focus only about two feet in front of me without my glasses. I had the lasik treatment at the Newcastle-upon-Tyne branch of Optical Express a week ago and still have to keep reminding myself that I'm not wearing contacts. The procedure was painless and the staff were excellent. After wearing glasses for 15 years I'd recommend this treatment to anyone.

30 Aug 2004

I had my Lasek surgery on the 24/07/04 in the Glasgow clinic. After a few years of will i? wont i? i decided to go for it! i had my consultation on the 27/03/04, the staff where all very helpful, they explained everything about all the different tests that where being carried out on my eyes that day. When all tests where finished ( none of these at all painful or uncomfortable) i was taken to the laser room waiting area where the optometrist/ patient counsellor went through all aspects of the surgery ( pros and cons). Any question i had was answered. It took me a while to decide but when i eventually did i booked the appointment. On the day of my surgery i arrived and had to wait about an hour then was taken in to see the surgeon who was treating me Mr (DR)Jain who explained the procedure. Then i was taken to the treatment room had to lie on the bed where numbing drops where put in my eyes, then one eye at a time the clamp was put in the flap was made, eye was rinsed with more solution(no pain at all but slight discomfort with the lights in my eyes as i have hayfever and my eyes are sensitive to lights!) then i was told to stare at the red light which was the laser. One eye took 14 secs the other 17secs. Through the whole thing i felt no pain at all, though i did smell burning. That night i went home with all my after care advice and drops for my eyes and went to bed with a couple of painkillers.The next few days my eyes where not painful but very gritty and teary it felt like someone had poked there finger in them, they where also very sensitve in the sunlight. I would say it took about 1 week for me to see just how successful the surgery had been. Now 1 month on and its great i am back to 20/20 vision and my specs are lying at the bottom of my drawer! I didnt need my glasses for everything and my prescription was not too bad but i was starting to rely on them more, so i decided to have the laser surgery before my eyes got any worse and its the best thing i have ever done! i would say if you want rid of the specs go for it!

31 Aug 2004

I recently had laser surgery at the Newcastle branch of Optical Express and I cannot fault them at all!! It's now just over a week since surgery and my eyesight is almost perfect and still improving. The staff were helpful and friendly at all times even though I kept pestering them with a million questions! They really put me at my ease and made the whole procedure much easier.

31 Aug 2004

I had the LASKEK procedure performed with my prescription being -5 & -5.25. initially I was concerned about having LASKEK rather than LASIK as I did not find much information about peoples experiences on the internet. I could not have LASIK as the thickness of my cornea was not suitable. Optical Express picked up on the fact that I had scaring on one of my eyes that could potentially lead to an increased risk of hazing. Before they would continue they sent me for a second opinion and based on this they gave me all the information to make an informed decision. The procedure was quick and painless. Every step of the procedure was explained carefully and proceeded at a pace that I was happy with. I had an initial recovery period of approximately 3 days. At my 4 day checkup I had borderline driving quality vision. I have just had my 6 week checkup and have found that I can now read the line on the test that is two rows smaller than that required for driving ability. I have not experienced any haze for nightime vision. I though the experience would be rather daunting but it was a whole lot better than I'd anticipated. I cannot beleive the difference now with not having to wear glasses or contact lenses. It's not until you don't have to live with it that you realise how much of a bind they were, wished I'd have had it done sooner!!


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